Penmate Inmate Support Guides

Who to Call About Johnson County Jail: emergency, dispatch, admin, and complaints

Need to reach Johnson County Jail or the Sheriff's Office? The right number depends on your situation—emergency, routine question, or feedback. Here's a quick directory to get you to the right place.

• 2 min read • jocotxsheriff.com
Who to Call About Johnson County Jail: emergency, dispatch, admin, and complaints

Emergency: Dial 911.

For non-emergency help, call Johnson County dispatch at 817-556-6060 or 817-556-6061. Start here if you're not sure which division you need.

Good to know: Dispatch at 817-556-6060 is staffed around the clock - 24/7, 365 days a year.

Need Administration or Criminal Investigations? Call 817-556-6058. This line is staffed Monday through Friday, 8:00 am to 5:00 pm.

Want to file a compliment or complaint in person? Head to 1102 E. Kilpatrick St, Cleburne, TX 76031. Bring the key details written down - names, dates, what happened - so you're not relying on memory at the counter.

Prefer email? Send your compliment or complaint to sheriff@johnsoncountytx.org. Include who it involves, when it happened, and how to reach you - that way it gets routed without extra back-and-forth.

For phone complaints or compliments during business hours, call 817-556-6058 (Monday through Friday, 8:00 am to 5:00 pm). This is your best bet when you need administrative follow-up rather than immediate help.

Need to file feedback outside business hours? Call dispatch at 817-556-6060. They're available 24/7, so you don't have to wait for the next weekday.

Who to Call About Johnson County Jail: emergency, dispatch, admin, and complaints

Quick Reference

  • ✓ Emergency: 911
  • ✓ Non-emergency dispatch: 817-556-6060 or 817-556-6061
  • ✓ Dispatch availability: 817-556-6060 (24/7/365)
  • ✓ Administration / Criminal Investigations (Admin/Detectives): 817-556-6058 (Mon–Fri, 8:00 am–5:00 pm)
  • ✓ Compliment/complaint in person: 1102 E. Kilpatrick St, Cleburne, TX 76031
  • ✓ Compliment/complaint by email: sheriff@johnsoncountytx.org
  • ✓ Compliment/complaint by phone (business hours): 817-556-6058 (Mon–Fri, 8:00 am–5:00 pm)
  • ✓ Compliment/complaint by phone (24/7 option): 817-556-6060

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