Phone & Messaging

How to Contact an Inmate at Joliet Treatment Center, IL (IL)

Trying to stay in touch with someone at Joliet Treatment Center? Your main option here is video visitation. This guide also covers the basics of submitting an initial Prisoner Review Board (PRB) medical-release application, for situations where that applies.

2 min read Based on general IL policies
How to Contact an Inmate at Joliet Treatment Center, IL (IL)

Joliet Treatment Center offers video visitation every day from 9:00 a.m. to 8:00 p.m. Log on 15 minutes before your scheduled time. This buffer helps you sort out any technical issues so you don't lose actual visit time.

If you need to submit a medical-release application through the Prisoner Review Board process, there are two ways to file the initial request: email it to PRB.MedicalRelease@Illinois.gov, or fax it to (217) 524-0012, Attention: Medical Release Act. Notarization is not required for the initial application.

Your initial medical-release submission needs to include the incarcerated person's name, IDOC number, and diagnosis. You'll also need a clear statement that the person is terminally ill, has a condition expected to result in medical incapacity within the next six months, or became medically incapacitated after sentencing due to illness or injury.

Steps to Follow

  • Use video visitation during the daily window of 9:00 a.m. to 8:00 p.m.
  • Log on 15 minutes before the scheduled start time
  • Send the initial PRB medical-release application by email to PRB.MedicalRelease@Illinois.gov or by fax to (217) 524-0012 (Attn: Medical Release Act)
  • Skip notarization for the initial application (it is not required)
  • Include the incarcerated person’s name and IDOC number
  • Include the diagnosis
  • Include a statement that the person is terminally ill, will be medically incapacitated within the next 6 months, or became medically incapacitated after sentencing due to illness or injury
How to Contact an Inmate at Joliet Treatment Center, IL (IL)

Schedules change. Before your visit, confirm that video visitation is still running daily from 9:00 a.m. to 8:00 p.m., and verify the current login process. The 15-minute early login is a strong baseline, but check that nothing has changed for how you access the visit on the day you plan to connect.

  1. Confirm the submission method you plan to use. The initial PRB medical-release application can be sent by email to PRB.MedicalRelease@Illinois.gov or faxed to (217) 524-0012 (Attn: Medical Release Act).
  2. Re-check whether notarization is needed. For the initial application, it does not need to be notarized.
  3. Make sure the application includes the required identifiers. Include the incarcerated person’s name and IDOC number.
  4. Include the medical basics up front. Add the diagnosis.
  5. State the qualifying medical status clearly. Include a statement that the person is terminally ill, will become medically incapacitated within the next six months, or became medically incapacitated after sentencing due to illness or injury.

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