How to send messages, photos, and packages
Staying in touch with someone at Joliet Treatment Center mostly happens through video visits and scanned mail. Video visitation is available every day from 9:00 a.m. to 8:00 p.m. Log on about 15 minutes before your scheduled start time so the session can begin promptly. Visits are scheduled through the facility's approved video vendor, not by calling the facility directly. Set up your account and test the app ahead of time to avoid last-minute connection problems. All communications are subject to monitoring and recording, including calls, video, and messaging. For postal mail, the mailroom scans the front and back of each envelope and item in color, then uploads it as a PDF to the person's Bulletin Board on their tablet. If they don't have tablet access, they receive paper photocopies. The facility also publishes its address and contact numbers for questions.
Search for a loved one and send messages and photos in minutes.
Mailing photos to someone at Joliet Treatment Center? A few small details can mean the difference between smooth delivery and frustrating delays. These tips focus on IDOC's non-privileged mail scanning process, so you can format your photos and paperwork in a way that's easier to process and more likely to reach your loved one quickly.
IDOC's mail rules can feel confusing—especially since most personal mail now arrives digitally. Here's how mail scanning works at Joliet Treatment Center, what doesn't get scanned, and how to properly label legal or privileged mail.
Writing to someone in Illinois DOC? The biggest change you need to know: most personal mail isn't delivered as paper anymore. Here's how scanning works, what skips the scanner, and one addressing trick that prevents delays.
Sending a letter, card, or photos to someone at Joliet Treatment Center? Here's the key thing to know: most personal mail gets scanned and delivered digitally now — not handed over in its original form.
Sending time-sensitive legal or official correspondence into an Illinois DOC facility? How you label the envelope matters. Here's what Illinois DOC means by
Mail going into Joliet Treatment Center works differently than it used to. IDOC now scans (and/or photocopies) incoming non-privileged mail, so what your loved one actually receives is a digital copy, not the original paper you sent.
Video visits are available daily from 9:00 a.m. to 8:00 p.m. Log on 15 minutes before your scheduled start time.
Incoming mail is scanned in color (front and back) and uploaded as a PDF to the resident’s Bulletin Board on their tablet. If they do not have a tablet, the facility provides paper photocopies.
Yes. You'll need to register with the approved video vendor and schedule visits through the vendor's system rather than calling the facility. Download and test the app ahead of time, then log in a few minutes early.
Your first visit goes smoother when you handle three things ahead of time: confirm you've got the right person and facility, bring the right IDs, and make sure you're actually approved to visit. Here's how the two-ID rule and the Prospective Visitor Interview (PVI/DOC 0148) work at Joliet Treatment Center—plus the simplest way to confirm you're on the approved list.
Trying to stay in touch with someone at Joliet Treatment Center? Your main option here is video visitation. This guide also covers the basics of submitting an initial Prisoner Review Board (PRB) medical-release application, for situations where that applies.
Scheduling your first in-person visit with the Illinois Department of Corrections (IDOC) is straightforward if you follow their process: confirm where your person is housed, get on the approved list, then book online. Here's exactly how it works—and what to expect when you arrive.
