Send Photos & Mail at Joliet Treatment Center, IL

How to send messages, photos, and packages

Overview

Staying in touch with someone at Joliet Treatment Center mostly happens through video visits and scanned mail. Video visitation is available every day from 9:00 a.m. to 8:00 p.m. Log on about 15 minutes before your scheduled start time so the session can begin promptly. Visits are scheduled through the facility's approved video vendor, not by calling the facility directly. Set up your account and test the app ahead of time to avoid last-minute connection problems. All communications are subject to monitoring and recording, including calls, video, and messaging. For postal mail, the mailroom scans the front and back of each envelope and item in color, then uploads it as a PDF to the person's Bulletin Board on their tablet. If they don't have tablet access, they receive paper photocopies. The facility also publishes its address and contact numbers for questions.

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Quick Facts

  • Video visitation at Joliet Treatment Center is available daily from 9:00 a.m. to 8:00 p.m.; visitors should log on 15 minutes before the scheduled start time.
  • Mailroom staff scan the front and back of envelopes and each item in color and upload PDFs to the individual’s Bulletin Board on their tablet.
  • Individuals without tablet access receive paper photocopies of their incoming mail.
  • The facility provides its address and contact numbers for visitors and correspondents.

Send Photos & Mail Guides

5 Practical Tips for Mailing Photos to Someone at Joliet Treatment Center

Mailing photos to someone at Joliet Treatment Center? A few small details can mean the difference between smooth delivery and frustrating delays. These tips focus on IDOC's non-privileged mail scanning process, so you can format your photos and paperwork in a way that's easier to process and more likely to reach your loved one quickly.

Common Questions

What are the video visiting hours at Joliet Treatment Center?

Video visits are available daily from 9:00 a.m. to 8:00 p.m. Log on 15 minutes before your scheduled start time.

How does incoming mail get delivered to residents at Joliet Treatment Center?

Incoming mail is scanned in color (front and back) and uploaded as a PDF to the resident’s Bulletin Board on their tablet. If they do not have a tablet, the facility provides paper photocopies.

Do I need to register with a vendor to schedule video visits at Joliet Treatment Center?

Yes. You'll need to register with the approved video vendor and schedule visits through the vendor's system rather than calling the facility. Download and test the app ahead of time, then log in a few minutes early.

Other Guides for Joliet Treatment Center, IL

Phone & Messaging

How to Contact an Inmate at Joliet Treatment Center, IL (IL)

Trying to stay in touch with someone at Joliet Treatment Center? Your main option here is video visitation. This guide also covers the basics of submitting an initial Prisoner Review Board (PRB) medical-release application, for situations where that applies.

How to Schedule Your First In‑Person Visit with the Illinois DOC

Scheduling your first in-person visit with the Illinois Department of Corrections (IDOC) is straightforward if you follow their process: confirm where your person is housed, get on the approved list, then book online. Here's exactly how it works—and what to expect when you arrive.

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