How to Create Your TDCJ Online Visitation Scheduler Account (Jordan Unit Visitors)

Head to the TDCJ Online Visitation Scheduler login page. Look for the

Use an email address you can reliably access - and choose carefully. Once you create an account with an email, that account can't be deleted. The email address can't be changed later either. If you're helping a family member, don't share one email across multiple people unless you're sure that's what you want long-term.

1. Enter your email to start registration - Use an address you can open right away, because you’ll need to confirm it.
2. Open the registration email - Look for the message from the scheduler system and follow the confirmation instructions.
3. Return to the scheduler to finish setup - You’ll typically re-enter your email, enter the validation key/code from the email, and create a password.
4. Create your password using the on-screen requirements - The system will tell you what it accepts; match those requirements exactly, then submit to continue.

After you set your password, you'll land on the Background Questionnaire. Every question must be answered before the system lets you continue, so plan to complete it in one sitting.

Profile Details Phone

• ✓ Enter your phone number as: XXX XXX XXXX
• ✓ Use spaces between the number groups
• ✓ Don’t use dashes (for example, 555-123-4567 can be rejected)

Double-check your profile details before moving on - especially anything marked required. You're responsible for creating the account yourself. Staff can help with certain updates (like names and addresses), but only after your account already exists.

Forgot your password? Go to the scheduler login screen and click

1. Add the inmate to your account - After you’re logged in, use the option to add an inmate and submit your relationship request.
2. Watch for “Relation Requests Pending Approval” - Until TDCJ staff approve it, your request stays listed there.
3. Wait for it to move to “Verified Inmate Relations” - That move means the relationship has been confirmed by staff.
4. Schedule only after verification - Once the inmate appears under “Verified Inmate Relations,” you can schedule a visit if a “Schedule Visit” button appears next to their name.