How to send messages, photos, and packages
To receive calls from someone at Jordan Unit, register your phone number through the Texas Inmate Telephone Friends & Family Enrollment. Have the inmate's TDCJ ID ready. Phone service runs daily from 5:00 a.m. to 12:00 a.m. Calls are capped at 30 minutes with a one-minute disconnect warning, and most may be monitored and recorded. Jordan Unit also offers remote video visits in addition to on-site contact visits. Schedule these through the approved vendor website—you're limited to one session per month lasting up to 60 minutes. If the inmate doesn't have a tablet, digital correspondence is printed in black-and-white by the Digital Mail Processing Center. During the vendor changeover, Securus provides a free monthly 60-second call to numbers without a funded AdvanceConnect account.
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Remote video visits must be scheduled through the vendor website. Jordan Unit allows one remote video visit per month, and each visit can last up to 60 minutes.
Inmates can place calls daily from 5:00 a.m. to 12:00 a.m. Calls are limited to 30 minutes, include a one-minute disconnect warning, and most calls may be monitored and recorded.
If the inmate doesn’t have a tablet, their digital correspondence is printed as black-and-white copies by the Digital Mail Processing Center.
Yes. During the changeover period, Securus offers a free monthly 60-second call to phone numbers that aren’t associated with a funded AdvanceConnect account.
Most personal mail for Texas units is sent to a central processing vendor, where acceptable pages are scanned and delivered electronically to the inmate’s secure tablet. If the inmate doesn’t have a tablet, the Digital Mail Processing Center provides black-and-white printed copies.
Put the inmate’s full name and ID number on the envelope, and include your full name and return address. If you know it, add the unit name and stick to standard page/size limits to avoid delays or rejection.
A little prep can save you a long drive and a denied visit. Run through this checklist before heading to Jordan Unit—confirm your visit is actually happening, and make sure you've got the right ID, clothing, and only allowed items.
Creating your TDCJ Online Visitation Scheduler account is the first step to booking a visit. The process is simple, but a few details—especially your email and phone number format—can trip you up.
Want to receive phone calls from someone at the Jordan Unit? You'll need to register your number correctly and know the rules—break them, and calls can get blocked or cut off.
