Understanding Kankakee County Jail's One On-Site Visit Per Week Rule (and Unlimited Remote Visits)
Kankakee County Jail runs a two-track visitation system: on-site visits are limited, but remote visits aren't. Once you know the difference, planning steady contact gets a lot easier—without accidentally burning your weekly slot.
Here's what trips people up: incarcerated people get one (1) on-site visit per week, but at-home (remote) visits are unlimited. You can't stack multiple visits at the jail in the same week - even if you're just using the video visitation area. But you can still stay in frequent contact through remote visits from home.
Takeaway: Treat the on-site visit like a weekly “priority” slot, and use unlimited remote visits for regular check-ins throughout the week.
At Kankakee County Jail, on-site visitation doesn't mean sitting together in a visiting room. All visits at the facility happen by video monitor, and they're by appointment only. When you hear
- Schedule your on-site appointment ahead of time - appointments must be made at least 24 hours in advance.
- Keep the appointment or cancel before it starts - if you can’t make it, you need to call to cancel before your time begins.
- Avoid a no-call/no-show - if you don’t call before the appointment starts, it’s treated as a no-call/no-show and counts as that week’s on-site visit.
The no-call/no-show rule matters here. You only get one on-site visit per week. Miss your appointment without canceling in time? You haven't just lost that time slot - you've used up the week's on-site visit.
Remote visits are where you can stay consistent. At-home visits are unlimited, so use them for day-to-day contact while saving the on-site visit for something more meaningful. The jail also points families to Securus smartphone options for messaging and photo sharing between visits.
- ✓ Download the Securus Mobile App and create your account
- ✓ Use the app to send a message
- ✓ Share a photo when that’s available to you
- ✓ Add a prepaid reply if you want to make it easier for your loved one to respond
- ✓ Use Securus resources for the most current details on how services work
Tip: If you’re only getting one on-site visit per week, messaging and photos can help you stay present in the in-between days.
A simple approach: decide what you want your one weekly on-site visit to be for, then build everything else around remote contact. Since all facility visits are video-based and appointment-only, that on-site slot works best for focused, uninterrupted check-ins. For quick updates, encouragement, and staying in the loop, lean on unlimited at-home visits.
- Schedule early - book the on-site visit at least 24 hours in advance.
- Cancel the right way if plans change - call before your appointment starts so it doesn’t become a no-call/no-show that counts as the week’s visit.
- Use the jail’s visitation line for help - call 815-802-7272 for scheduling or visitation information.
Warning: If you miss an on-site appointment without canceling before it starts, it counts as the on-site visit for the week. Keep the visitation number handy: 815-802-7272.
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