How to Contact an Inmate at Karnes County Detention, TX (TX)

Call (830) 254-2000 for detainee information at Karnes County IPC. The line is staffed from 8 a.m. to 8 p.m., Monday through Sunday. Detainees cannot receive incoming calls, so you won't be connected directly. If you need to leave an urgent message, call the same number and provide the detainee's full name, alien registration number, your name, and a phone number where you can be reached.

Karnes County IPC provides tablets to detainees and directs families to the GettingOut platform for sending messages. Think of these messages like postcards, not private legal communications. Avoid sharing anything you wouldn't want reviewed.

Virtual attorney visits (VAV) at Karnes County IPC are limited to legal representatives, legal assistants, and interpreters. Family and friends cannot participate. Before the scheduled meeting, the legal representative must show appropriate identification, such as a state bar card or other bar membership documentation. Recording audio or video is prohibited during any virtual or in-person visit and during any call with detainees. Violations can result in suspension or permanent revocation of VAV privileges.

Steps to Follow

• ✓ Call (830) 254-2000 between 8 a.m. and 8 p.m., Monday through Sunday, for detainee information.
• ✓ Do not expect to be connected to the detainee, detainees cannot receive incoming calls.
• ✓ If you are leaving an urgent message, be ready to provide the detainee’s full name and alien registration number, plus your name and a call-back phone number.

1. Confirm tablet access: Karnes County IPC reports that the facility has tablets, but the detainee must have access to use messaging.
2. Use the GettingOut system for messages: The facility references GettingOut for sending non-confidential messages.
3. Keep it non-confidential: Do not send sensitive or legal information through this messaging option.

• ✓ Limit participants to legal representatives, legal assistants, and interpreters (no family or friends of the client).
• ✓ Have appropriate identification ready before the scheduled meeting, such as a state bar card or other documentation of bar membership.
• ✓ Do not audio or video record any virtual or in-person visit, or any call with detainees.
• ✓ Follow the recording prohibition strictly, violations may result in suspension or permanent revocation of VAV user privileges.

Before calling, confirm you have the right number: (830) 254-2000. Check that the information line is still answered from 8 a.m. to 8 p.m., Monday through Sunday. If you plan to leave an urgent message, ask staff exactly what details they need so your message gets delivered without delays.

Planning to message through the tablet system? First verify that the detainee has tablet access and confirm the current process for using GettingOut. Since these messages are non-confidential, assume they may be monitored. Keep the content simple and appropriate.

For virtual attorney visits, confirm ahead of time what identification will be accepted to prove bar membership. Make sure only permitted participants join: legal representatives, legal assistants, and interpreters. Review the no-recording rule with everyone attending. Recording during any visit or call is prohibited and can lead to suspension or permanent revocation of VAV privileges.