How to Visit Karnes County Detention, TX (TX)

Karnes County offers virtual attorney visitation (VAV) through Zoom. These video calls support confidential attorney-client conversations and can be faster than meeting in person, especially when timing is tight.

For standard virtual legal appointments, schedule through an ICE ERO eFile account using ICE's Detention Facility Appointment Scheduler. If you're setting up a routine virtual legal visit, start there. It's the expected process.

Need a legal visit outside the standard scheduling flow due to an exigent circumstance? Email kccdc-bailiff@geogroup.com to request an appointment. You can also call (830) 254-2500 and ask for the courtroom officer who handles scheduling.

To get information about a detainee at this facility, call (830) 254-2000 between 8 a.m. and 8 p.m. daily. Have the person's full biographical details ready so staff can locate the correct record. Detainees cannot receive incoming calls. If you need to leave an urgent message, call (830) 254-2000 and provide the detainee's full name, A-number, plus your name and a callback number.

Detainees have access to tablets. For non-confidential messaging, visit gettingout.com to learn how to send a message.

Steps to Follow

• ✓ Schedule standard virtual legal appointments through an ICE ERO eFile account using ICE’s Detention Facility Appointment Scheduler.
• ✓ Plan on VAV being conducted through Zoom for confidential attorney client communication.
• ✓ If the situation is exigent, request an appointment by emailing kccdc-bailiff@geogroup.com or calling (830) 254-2500 and asking for the courtroom officer responsible for scheduling.

• ✓ Call (830) 254-2000 between 8 a.m. and 8 p.m. (Monday through Sunday) for information about a detainee at this facility.
• ✓ Have the detainee’s full biographical details ready when you call.
• ✓ If you need to leave an urgent message (since detainees cannot receive incoming calls), provide the detainee’s full name, A-number, and your contact information.

• ✓ If you want to send a non-confidential message, use the service the facility lists at gettingout.com (the facility provides tablets to detainees).

Don't rely on old bookmarks or outdated instructions. Confirm the current process for standard virtual legal appointments before scheduling. Karnes County routes these through an ICE ERO eFile account and the Detention Facility Appointment Scheduler, but portals and steps can change.

Dealing with an urgent situation? Double-check that you're using the right contact before reaching out. The facility lists kccdc-bailiff@geogroup.com and (830) 254-2500 (ask for the courtroom officer) for exigent-circumstance appointment requests.

Phone menus and desk procedures change, even when the main number stays the same. Verify that the detainee information line hours are still 8 a.m. to 8 p.m. daily, and ask what biographical details staff need to release information or take an urgent message.

Planning to message someone electronically? Confirm that the facility still uses tablets and that gettingout.com is the right starting point for non-confidential messages. Service providers and setup steps can change.