How to send messages, photos, and packages
Staying in touch with someone at ASPC Florence West – Kasson typically involves phone calls, video visits, tablet messaging, and secure digital mail through approved third-party vendor platforms. The exact services and payment options vary by facility. If you're an adult applying for in-person, phone, or video privileges, ADCRR requires a one-time, non-refundable $25 background check fee. Only planning to accept phone calls from an incarcerated person? You don't need to pay the $25 fee, but you still need to apply for phone privileges through the regular process. After payment and any supporting documents are received, allow up to 60 days for processing. For Florence West visitation questions, email Florence.west.vidvis@azadc.gov. Then complete the vendor's account setup, verification, and funding steps to start calls or video visits.
Search for a loved one and send messages and photos in minutes.
At ASPC Florence West – Kasson, personal mail goes through ADCRR's digital mail process. Your letters and photos get scanned and delivered to your loved one electronically. Want the original paper back? You'll need to plan ahead.
Mailing someone at ASPC Florence West - Kasson? The address depends on what you're sending. Most personal mail—letters, greeting cards, photos, and drawings—goes to ADCRR's Digital Processing Center in Dallas, not to the prison itself. Packages and publications use a different centralized address in Phoenix. Legal mail is handled separately and still goes to the person at their assigned unit. Send to the wrong address, and your mail could be delayed or returned.
Adult visitors applying for in-person, phone, or video privileges must pay a one-time, non-refundable $25 background check fee required by ADCRR.
ADCRR asks you to allow up to 60 days for processing after your payment and any required supporting documents are received.
Email Florence.west.vidvis@azadc.gov with questions about visitation, phone or video privileges, or your application status.
Send personal letters, greeting cards, photos, and drawings to the Digital Processing Center: PO Box 211309, Dallas, TX 75211. This PO Box is for written correspondence only—don’t send packages there.
No. Starting January 7, 2026, packages and publications must be mailed to Arizona Department of Corrections, Rehabilitation and Reentry, 801 E Jefferson Street, Phoenix, AZ 85034, and packages cannot be sent to the Digital Mail Processing Center.
Securus aims to process and make digital mail available within three business days of receipt. Originals are stored for 90 days before disposal, and you can request the original back by including a self-addressed stamped envelope.
Getting approved to visit at ASPC Florence West – Kasson comes down to a few key details: paying the $25 fee, submitting it correctly, and hitting the deadlines. Here's what you need to know about fees, timeline, payment, and who to contact if you run into problems.
