Who to Contact When You Have Questions About KSP Visits

To schedule a visit at Kentucky State Penitentiary (KSP), use the facility’s visit scheduling email: KSP.Visits@ky.gov.

Here's something that catches people off guard: at KSP, the visit request must come from the inmate visitor (the person incarcerated) - not from you. If you email the scheduling address yourself, it won't count as a valid request.

• ✓ Schedule the visit at least seven (7) days in advance.
• ✓ For an in-person visit request, include the visitor’s name, date of birth, and Social Security number.
• ✓ Include the date you want to visit and whether you’re requesting an in-person or virtual visit.

Having trouble with attorney mail or the Kentucky Legal Mail Portal? Email doc.legalmailportal@ky.gov for help.

1. Open the Legal Mail Portal page - use this URL: https://lmp.vendengine.com/visitor_login.php?jail_id=2516.
2. Click “Create Account” - that’s the first step to start registration.

The Kentucky Department of Corrections Victim Services Branch can be reached at 502-564-5061.

If you need the Victim Line, call 877-687-6818.

Email works too: VSB.help@ky.gov.

Need to send a fax? The number is 502-564-9836. Business hours are 8:00 a.m. to 4:30 p.m., Monday through Friday.

Email KSP.Visits@ky.gov to schedule a visit - just remember requests need to be submitted at least seven days in advance. For victim-related questions, contact the Kentucky DOC Victim Services Branch. Call during business hours (8:00 a.m. to 4:30 p.m., Monday through Friday), or use the Victim Line when you need help right away.