Kewanee Re-entry Center, IL

Visiting at Kewanee Re-entry Center is straightforward once you know the steps. First, you must be on the incarcerated person's approved visitor list. They have to add you, and IDOC staff cannot confirm your list status by phone, so write to the person to verify. Once approved, schedule visits online by looking up the person in the state inmate search and booking through the facility's online system. Most adult visitors must complete a Prospective Visitor's Interview (PVI) form (DOC 0148) before a first visit unless they already have prior electronic approval. Bring two forms of ID, including a state-issued photo ID, and have your vehicle information ready. You'll go through a required body search at the Visitor Center. Electronics, food, purses, and other personal items are prohibited, though small lockers are available for permitted items. Minor violations may get one warning, but serious or repeated issues can restrict future visits.

Phone and video services at Kewanee Re-entry Center have moved to ICSolutions. To get calls or schedule a video visit, register with ICSolutions and use their system rather than calling the facility directly. Domestic calls are billed at $0.008 per minute. If you still have money in a Securus Advance Connect account, those balances don't transfer automatically. You'll need to contact Securus to request a refund for leftover funds. People in custody cannot receive incoming calls. They can only call numbers on their approved calling list, so make sure you're added before expecting a call. Video visitation also runs through ICSolutions and is limited: generally one video visit per day with up to three approved visitors. Restrictive-housing rules are tighter, allowing only two visits per week during specific weekday hours.

At Kewanee Re-entry Center, you can cover phone costs two ways: set up and fund an ICSolutions Friends & Family prepaid account, or deposit money into the incarcerated person's trust/commissary account so they can purchase minutes. If you previously used Securus Advance Connect, any remaining balance won't transfer automatically to ICSolutions. You'll need to contact Securus through their support channels to request a refund. When sending money, double-check the incarcerated person's full name and their booking or ID number (or date of birth) to make sure the funds are credited correctly. Timing varies by deposit method. Electronic deposits typically post faster than mailed ones, and transfers or vendor transitions can sometimes cause delays.