Phone & Messaging
How to Contact an Inmate at Knox County Detention Center, TN (TN)
Getting information to someone at Knox County Detention Center is straightforward once you know who to call and what rules apply. Here's how to get started.
Send Photos & Mail at Knox County Detention Center, TN
How to send messages, photos, and packages
Overview
Knox County Detention Center uses JailATM for both messaging and video calls. To schedule a video session, sign in to JailATM, click Calling, then choose Schedule a Call. For messaging, you'll need a Messaging Subscription to fund outgoing messages or open collect messages—enabling it adds $5.00 in messaging credits to your account. The facility also works with CorrectPay for commissary deposits and video visit scheduling, and Securus Video Connect offers a web-based option for joining video sessions via app, computer, or tablet. Since vendor features and payment methods vary, set up your account and confirm requirements before scheduling.
Find an Inmate at Knox County Detention Center, TN
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Quick Facts
- Enabling a Messaging Subscription applies $5.00 in messaging credits to the account.
- A Messaging Subscription is required on JailATM to fund sending messages or to open collect messages.
- To schedule a video call via JailATM, sign in, click Calling, and click Schedule a Call.
- CorrectPay lists Tennessee among supported locations for services such as commissary deposits and scheduling video visits.
- Securus Video Connect is a web-based system that lets friends and family schedule and join video sessions via an app, computer, or tablet.
Common Questions
How do I schedule a video call with someone at Knox County Detention Center?
Sign in to JailATM, click Calling, then click Schedule a Call. Make sure your account is set up and confirm any funding, approved-number, or scheduling requirements beforehand.
Do I need a Messaging Subscription to send messages to an inmate?
Yes. A Messaging Subscription is required on JailATM to fund sending messages or to open collect messages. When you enable the subscription, it applies $5.00 in messaging credits to the account.
How can I add funds for video visits or commissary for someone at Knox County Detention Center?
Add funds through the facility-approved vendor portal or lobby kiosk. Knox County works with vendors like CorrectPay for commissary deposits and visit scheduling.
Can I send books to someone at Knox County Detention Center?
Yes. The facility's PDF lists approved publishers you can contact: Penguin Random House, HarperCollins, and Simon & Schuster.
Will letters be scanned or delivered as paper to the inmate?
Incoming mail is often inspected and scanned into a digital file, which typically appears on the inmate’s tablet or kiosk within a few business days.
What should I put on the envelope when mailing someone at this facility?
Write the inmate’s committed name and their TDOC ID# exactly as shown, and include the facility name to help ensure correct electronic processing.
Other Guides for Knox County Detention Center, TN
How to Look Up Someone in Knox County Detention Center (And What the Bond & Hold Notes Mean)
Trying to find someone at Knox County Detention Center? The online roster gives you answers fast—once you know what you're looking at. Here's how to search it and decode those confusing bond and hold notes.
How to Look Up Someone on the Knox County Detention Center Roster — and What Bond, Holds, and 'GPS Required' Mean
The Knox County online roster can get you answers fast, but some of the wording is confusing the first time you see it. Here's how to search the roster and make sense of common entries for bond, holds, and GPS-related release conditions.