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How to Use GTL (ViaPath) to Schedule Your Visit at Lebanon Corrections Institution

Once you're approved as a visitor, you'll use the GTL (ViaPath) online system to reserve a visit time at Lebanon Corrections Institution. Here's how registration and scheduling work, plus what to do if you run into issues.

2 min read Verified from official sources
How to Use GTL (ViaPath) to Schedule Your Visit at Lebanon Corrections Institution

Submitting a visitor application isn't enough on its own. After your application is approved, you still need to create a visitor account in the GTL VisitMe system before you can book a reservation at Ohio Department of Rehabilitation and Correction (ODRC) institutions. If you try to schedule before you're approved and registered, the system typically won't let you complete the booking.

Once you're registered, sign in to the GTL/ViaPath visitation portal for Ohio. From there, you can schedule and manage visits with the incarcerated person you're approved to see. Pick an available date, time, and location, then confirm your reservation. This same portal is where you'll check on upcoming visits and make changes to reservations. If you plan to visit more than once, keep your login info somewhere safe so you can get back in quickly.

Tip: Schedule through the portal ahead of time. Reserving a visitation time can help you skip long lines by showing up with a confirmed slot.

Can't log in? Start with the portal's password reset option and double-check that you're using the same email or username you registered with. If you're still locked out or the site won't accept your credentials, call GTL technical support at 1-800-646-6283.

How to Use GTL (ViaPath) to Schedule Your Visit at Lebanon Corrections Institution

Troubleshoot Tips

  • Confirm your visitor application has been approved before you try to register and schedule.
  • Have your government-issued photo ID ready.
  • Have the incarcerated person’s identifying number available when you register or schedule, so you can match the correct person in the system.

If the portal keeps throwing errors, pages won't load, or you can't complete a reservation after trying again later, call GTL technical support directly at 1-800-646-6283. They can help with account access issues and other technical problems that block you from scheduling.

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