How to Set Up Video Visits at Licking County Justice Center (ICSolutions): Step-by-Step
Setting up video visits at Licking County Justice Center comes down to registering with ICSolutions and following the Sheriff's Office scheduling rules. Here's how to get it done without the runaround.
Licking County Justice Center uses ICSolutions for video visitation. You can't join a visit until you're registered - but registration is free. Once your account is active, every visit you schedule follows Licking County Sheriff's Office visitation policies.
- Go to www.icsolutions.com - Use any internet-enabled computer or device.
- Log in or create an account - If you already set up a prepaid account to receive phone calls, you may already have an existing ICSolutions account.
- Choose “Register for Visitation” - This is the option that starts the visitor registration process.
- Follow the prompts to finish setup - Complete the steps on the website until your registration is submitted.
When registering, make sure you're in the visitation section of the site and select Licking County Sheriff's Office as your agency. This links your account to video visits at the Justice Center and ensures your scheduling options match the facility's policies.
Step3 Scheduling Rules
- ✓ Schedule your visit at least 12 hours in advance.
- ✓ You can book visits up to two weeks ahead.
- ✓ You can schedule one onsite visit per inmate per week.
- ✓ You can schedule unlimited offsite visits per inmate per week.
Note: Video visits at the Licking County Justice Center are scheduled according to the Licking County Sheriff’s Office visitation policies.
Video visits run 30 minutes. Keep in mind that all visits are subject to audio and video monitoring and/or recording - treat the conversation like you're in a public setting.
- ✓ You and the inmate can log into the onsite kiosks up to 10 minutes early (logging in early does not start the visit early).
- ✓ You and the inmate can be up to 25 minutes late before the visit is marked as missed; arriving late cuts into your remaining time (for example, you may only have a few minutes left).
- ✓ If you’re coming to the facility, you’re only allowed in the lobby and the visitation area.
If something isn't working, start with the basics: go back to www.icsolutions.com, log in again, and confirm you selected Licking County Sheriff's Office during registration. Still stuck? Call the Licking County Justice Center at 740-670-5501 for help.
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