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How to Contact an Inmate at Lincoln Correctional Center

Trying to reach someone at Lincoln Correctional Center? Your fastest options are the facility phone line and scheduled video visitation windows.

• 2 min read Based on general IL policies
How to Contact an Inmate at Lincoln Correctional Center

Lincoln Correctional Center offers three video visitation windows, Sunday through Saturday: morning (8:30 a.m. to 10:30 a.m.), midday (12:30 p.m. to 2:30 p.m.), and evening (4:00 p.m. to 8:00 p.m.). If you're juggling work or school, the evening block is usually the easiest to fit in. Any of the three will work as long as you're ready to start on time.

Tip: Log on 15 minutes before your scheduled video visitation start time. That buffer gives you room to troubleshoot any login or connection issues without missing your slot.

Need a quick answer about current procedures? Call Lincoln Correctional Center at (217) 735-5411. The facility fax number is (217) 735-5381.

Steps to Follow

  • ✓ Pick a video visitation window that works for you: Sunday through Saturday, 8:30 a.m. to 10:30 a.m.; 12:30 p.m. to 2:30 p.m.; or 4:00 p.m. to 8:00 p.m.
  • ✓ Log on 15 minutes before the scheduled start time.
  • ✓ If you need to confirm timing or troubleshoot a scheduling question, call the main facility line at (217) 735-5411.

The facility also accepts faxes at (217) 735-5381. If you're sending something time-sensitive, call first to confirm what they'll accept by fax and who it should be directed to.

How to Contact an Inmate at Lincoln Correctional Center
  1. Confirm the current video visitation windows: Ask whether the Sunday through Saturday time blocks are still 8:30 a.m. to 10:30 a.m., 12:30 p.m. to 2:30 p.m., and 4:00 p.m. to 8:00 p.m.
  2. Verify the login expectation: Confirm that you should still log on 15 minutes prior to the scheduled start time.
  1. Double-check the phone number before calling: Confirm the main line for Lincoln Correctional Center is (217) 735-5411, especially if you’re working with a deadline.
  2. Double-check the fax number before sending documents: Confirm the fax line is (217) 735-5381 so your pages don’t go to the wrong place.

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