How to send messages, photos, and packages
Lincoln Correctional Center supports video visitation, phone contact, and mail. The facility also lists phone and fax contact information for general inquiries. Video visits run every day in morning, midday, and evening blocks. Schedule through the approved vendor system (using the vendor app and your appointment portal), and log on about 15 minutes before your scheduled time. For mail, incoming non-privileged correspondence is opened and inspected, then scanned front and back in color and uploaded as a PDF to the individual's Bulletin Board. You'll get a notification when it posts. If the person in custody doesn't have tablet access, the facility provides paper photocopies so they can still receive your mail.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at Lincoln Correctional Center is still possible, but the process for handling regular mail has changed. Here's the exact address format to use, what gets scanned versus delivered as originals, and how your loved one can request a printed copy.
Schedule video visits through the facility’s approved vendor system, not by calling the facility. Download and test the vendor app ahead of time, then log in about 15 minutes before your appointment (visits run daily in morning, midday, and evening blocks).
Yes. Non-privileged incoming mail is opened and inspected, scanned in color (front and back), and uploaded as a PDF to the person's Bulletin Board. You'll receive a notification when it posts. If they don't have a tablet, the facility provides paper photocopies of the mailed items.
Yes, but calls are outgoing only and can only be made to numbers on an approved list, so the incarcerated person must add your number. Communications are monitored and recorded, and electronic messaging requires approval for both parties.
Your first Kane County video visit will go much smoother if you arrive early, bring the right ID, and don't lose your login info. Check off the quick list below, then read the short sections for the reasoning behind each item.
Kane County's attorney/representative remote visitation is a separate system built for professional legal visits — not for family or friends. If you qualify to use it, expect vendor fees for the service.
If your loved one is at Lincoln Correctional Center, there are education, job-training, and support programs they can ask to join. Here's a clear rundown of what the facility offers, plus practical ways you can encourage participation and follow up.
