How to Schedule a Video Visit at Logan Correctional Center

You'll need to reserve your video visit in advance through the facility's SignUpGenius page for Logan. Walk-ins aren't an option - if you don't have a slot booked, don't count on connecting. Before you finalize, double-check that you've selected the correct date and time. One quick review now saves a missed visit later.

Video visits run daily in two windows: 9:00 a.m. to 11:00 a.m. and 5:00 p.m. to 8:00 p.m. Make sure the slot you pick falls within one of those blocks - the system won't connect you outside posted hours.

Practical Tips

• ✓ Reserve your visit early using Logan’s required SignUpGenius sign-up page (advance sign-up is required).
• ✓ Confirm the exact date and time of your appointment in SignUpGenius before the day of your visit.
• ✓ Make sure your scheduled time is within the daily video visit hours: 9:00 a.m.–11:00 a.m. or 5:00 p.m.–8:00 p.m.
• ✓ Test your camera and microphone ahead of time so you’re not troubleshooting during your visit.
• ✓ Log on 15 minutes early to give yourself time to connect and be ready when the visit starts.

Once you've signed up, save your confirmation details. Check SignUpGenius the day before your visit - and again the morning of - to make sure you've got the right slot. Since everything runs through that page, it's the quickest way to catch any mix-ups early.

Questions about scheduling or something go wrong with a visit? Contact Logan Correctional Center directly at (217) 735-5581. The fax number is (217) 735-1077.

General business mail goes to: 1096 1350th Street, P.O. Box 1000, Lincoln, IL 62656. Sending mail to someone incarcerated? Include their full name and IDOC number, and address it to: P.O. Box 1000, Lincoln, IL 62656.