How to send messages, photos, and packages
Logan Correctional Center offers video visitation every day during set visiting hours. Log on 15 minutes early to avoid missing your session. You schedule visits through the facility's approved communications vendor, not by calling the facility directly. That means you'll need to create a vendor account and complete any identity or visitor verification the vendor requires. Before your first visit, download the vendor app (or use the vendor's web option) and test your device setup so audio and video work properly. Phone, video, and other electronic communications in Illinois correctional facilities are monitored and recorded. Any vendor rules, fees, and payment options are set by the vendor, not the facility.
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Video visitation is offered daily during set visiting hours. Log on 15 minutes early. Check the vendor's scheduling system for available time slots and the facility's current hours.
Start by creating an account with the facility's approved communications vendor and completing any identity or visitor verification they require. From there, schedule your visit in the vendor's system. Download and test the vendor app or web interface before your session so everything runs smoothly.
Costs and payment methods are set by the communications vendor used by IDOC facilities. You will see the current fees and funding options when you register or add money to your vendor account.
Logan Correctional Center offers video visitation every day during two windows: 9:00 a.m. to 11:00 a.m. and 5:00 p.m. to 8:00 p.m. These hours are specific to this facility, so plan your contact around them.
Video visits at Logan Correctional Center require advance sign-up and a bit of planning. Here's how to get on the schedule — and avoid the most common hiccups.
Visiting Logan Correctional Center starts with one key step: you have to sign up ahead of time. Once you're registered, you can pick from the facility's daily video visitation time windows.
