LOPEZ UNIT

Start by creating your own TDCJ Online Visitation Scheduler account. Lopez Unit staff cannot create it for you. After registering, you'll receive an email with a link and a 7-digit validation code to finish setup. When building your profile, enter phone numbers in the required space-delimited format (XXX XXX XXXX), then add the inmate using their 8-digit TDCJ or SID number. The scheduler may show Regular, Contact, and Video/Tablet visit types, but what you can book depends on the inmate's privileges and the unit's layout. Contact visits allow limited physical contact: an embrace and one kiss at the start, one at the end, with hands held only on the table in staff view. Relationship Requests stay pending until staff verify them, so call the unit before traveling.

To receive phone calls from an inmate at the LOPEZ Unit, register your telephone number online at texasprisonphone.com. Have the inmate's TDCJ ID number ready since it may be required during registration. If you run into problems, use the vendor's phone support. For electronic messages, LOPEZ Unit uses JPay (www.jpay.com). You'll need to buy JPay "electronic stamps" (message credits) on the site before sending a message. Texas facilities use an Inmate Technology program and third-party vendors for services like phones, messaging, video, and tablets, but exact features depend on the unit. For scheduling, payments, and what's available at LOPEZ Unit, follow the vendor instructions and check the unit's facility page for any unit-specific restrictions.

Sending money to someone at the Lopez Unit is straightforward once you know the rules. Since September 1, 2020, only people listed on the inmate's Approved Visitor list or Inmate Telephone List can deposit funds. Others will be blocked. To mail funds, use a money order or cashier's check with a deposit slip and send it to Inmate Trust Fund, PO Box 60, Huntsville, TX 77342-0060. You can also deposit online through eCommDirect (texas.gov/eCommDirect) by entering the offender number and name to confirm you have the right person. Fees apply: commissary purchases cost $3.75 per purchase, and deposits cost $2.50 plus 2.25% of the deposit (a combined fee applies if you do both together). Follow the centralized instructions closely. Do not mail cash or money orders to the facility's regular mailing address.