How to Reserve a Visit at Grafton Correctional: Online vs. Phone

All visits at Grafton Correctional Center require a reservation. Show up without one, and you risk being turned away. You have two options: the facility's online portal or a phone call. If you need to schedule quickly or aren't sure which location houses your loved one, calling is often the fastest way to get answers.

Grafton offers an online portal for booking visitation. Before you start, have your basic details ready: your name (exactly as it appears on your ID) and the incarcerated person's identifying information. If the portal gives you trouble or you're unsure you're selecting the right visit session, switch to the phone method. The facility accepts reservations either way, so use whichever works best for you.

Option Phone

• ✓ Call Grafton Correctional Institution to reserve by phone: 440-535-1193
• ✓ Call Grafton Reintegration Center to reserve by phone: 440-535-1307
• ✓ Have the incarcerated person’s information ready, plus each visitor’s legal name (matching their ID), so staff can book the reservation without back-and-forth

Practical Tips

• ✓ For morning visiting sessions (8 a.m. to noon), you must be checked in before 9:45 a.m.
• ✓ For afternoon visiting sessions (12:30 p.m. to 4:30 p.m.), you must be checked in before 2:30 p.m.
• ✓ Visiting hours can change without notice, so call the institution to confirm the hours before you travel

If the online portal isn't working or your reservation won't go through, call instead. Phone line busy? Try again later. If you're unsure which location houses your loved one, try both numbers (Grafton Correctional Institution: 440-535-1193, Grafton Reintegration Center: 440-535-1307).