How to Send Money to Facility

Lower Buckeye Jail uses TouchPay kiosks for inmate account deposits. You can pay with cash, Visa, or Mastercard right at the kiosk.

Funds deposited at a TouchPay kiosk are usually posted to the inmate's account within one hour.

If you want to help pay for phone calls, this facility uses AdvancePay, a pre-paid collect calling service. AdvancePay is required for calls to mobile phone numbers. There's also a PIN Debit phone account option. Friends and family can fund it so the inmate can place outbound calls to any facility-approved contact, and it supports more than one contact on the account.

1. Choose your payment method - TouchPay kiosks at this facility accept cash, plus Visa and Mastercard.
2. Make the deposit at the TouchPay kiosk - Follow the kiosk prompts to apply the funds to the correct inmate account.
3. Watch for the posting time - Deposits are usually posted within one hour.
4. Plan for the service fee - TouchPay deposits at this facility include a fee, so factor that into how much you send.

1. Decide what you are funding - If you want to cover phone calls, you will typically use either AdvancePay or a PIN Debit phone account.
2. Use AdvancePay when a mobile number is involved - AdvancePay is a pre-paid collect calling service used by this facility, and it is required for calls to mobile phones.
3. Use PIN Debit for broader calling access - Friends and family can fund PIN Debit so the inmate can place outbound calls to facility-approved contacts and manage multiple people in their support network.

What to Verify

• ✓ The current TouchPay deposit fee amount
• ✓ Whether the fee changes based on how much you deposit or how you pay

• ✓ Where the TouchPay kiosks are located and when you can access them
• ✓ Whether Visa and Mastercard are the only cards accepted, or if other card types are also allowed
• ✓ Whether there is any daily cut-off time that affects when funds post
• ✓ What “usually within one hour” looks like during busy times (weekends, evenings)

• ✓ Whether AdvancePay is required for all mobile calls from this facility (and how to set it up)
• ✓ Whether PIN Debit is available for the person you are supporting, and how family can fund it
• ✓ Any limits on approved contacts for outbound calls and whether contacts must be approved before calls can go through

For the most current details, check the facility's official information for families and phone services pages. You can also confirm specifics with jail staff who handle inmate accounts. Setting up calling funds? The AdvancePay and TouchPay support materials are the best place to verify fees, setup steps, and account requirements.