How to visit, scheduling, dress code, and visitor requirements
Visiting at Lower Buckeye Jail starts with setting up a ViaPath (GettingOut) account. You'll need a validated account to receive remote visits and to schedule onsite visits. GettingOut video visits cost $0.25 per minute, and you're only billed for the time you actually use. To create an MCSO/ViaPath Friends and Family account for remote video visits, you must be at least 18. Follow the visitation rules closely. Violations can cancel your visit, place a 30-day restriction on your visitor account, and potentially get you barred entirely. The incarcerated person could also face disciplinary action. Before you travel, double-check identification and approval requirements, and make sure your vendor account is created and verified.
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If you keep looking for a way to press "Visit Now" yourself, you're not missing a button. At Maricopa County Jail, "Visit Now" is an on-demand remote video visit that only the incarcerated person can start. Your job is simply to be ready when it comes through.
Video visitation with someone in Maricopa County Sheriff's Office custody runs through ViaPath's GettingOut system. Set up your account correctly from the start, and the rest of the process gets much smoother.
Video visits at Maricopa County Jail are monitored, and rule violations can end your call fast. If you want to keep your account in good standing and protect your loved one from trouble inside, here are the behaviors that can get a visit shut down or your access restricted.
Maricopa County Sheriff's Office enforces a dress and conduct standard for all video visits, whether you're connecting from home or visiting on-site. Dressing so you're clearly identifiable on camera keeps your visit from getting canceled and protects your account from restrictions.
Yes. You need a validated ViaPath (GettingOut) account to receive remote visits and to schedule onsite visits at Lower Buckeye Jail.
Remote video visits through GettingOut cost $0.25 per minute. You are charged only for the time used.
Your visit can be canceled, and your visitor account can be restricted for 30 days. You could also be barred from future visits, and the incarcerated person may face disciplinary action.
If you use ConnectNetwork/Telmate to stay in touch with someone at Lower Buckeye Jail, two issues can catch you off guard: account security and account balance. A widely reported data breach exposed Telmate/ConnectNetwork user information, and there's an AdvancePay inactivity rule that can make your account go inactive after a set period. Before taking any action, confirm that Lower Buckeye Jail is still using ConnectNetwork for the service you need. Vendors and jail contracts change. The right next step depends on which system your loved one's facility uses right now.
Getting calls from someone at Lower Buckeye Jail usually comes down to two things: the right prepaid setup for your phone type, and making sure your carrier isn't blocking the jail's caller ID as spam.
Sending money to someone at Lower Buckeye Jail is straightforward once you know which services the jail uses. Here are the quickest options, plus a few details worth confirming before you make a deposit.
