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Getting reliable answers about someone at MacDougall-Walker starts with calling the right office. Here's who to contact depending on whether you have general DOC questions or immigration detainer questions.
Need to reach the right office at MacDougallâWalker? This guide points you to the correct contact for professional visits, inmate account questions, ICE detainer inquiries, and general public information.
Video visits at MacDougallâWalker are free of charge.
Youâll need Microsoft Teams on a smartphone, tablet, or laptop with working video and audio. Bring a charged device and a stable internet connection to avoid connection problems.
Join at least 15 minutes early so staff can screen and verify everyone in the session. You must be on the incarcerated personâs approved visitor list (or have a completed visiting application) and your appointment isnât set until the facility confirms it by email. Youâll also need to follow the facilityâs conduct and dress rules.
Your first visit goes smoother when you confirm a few things ahead of time: where your person is housed, whether you're on the approved list, and what you can bring through the door.
Bringing kids to a visit is doable, but the rules are specific. Here's what children need to bring, how they count toward visitor limits, and what's required for video visits.
Visiting someone at MacDougallâWalker goes smoother when you know the rules upfrontâtime limits, visitor caps, contact restrictions, and what might get your visit canceled.
