How to Register for Visits at Indiana Prisons: The Complete ViaPath Setup Guide

Every visitor to an Indiana prison starts with ViaPath. IDOC requires you to create a ViaPath account and complete an electronic visitation application through their website. The process is tied to State Form 14387 (Application for Visiting Privileges), which covers everything you need to know about visitation requirements.

1. Go to the IDOC ViaPath website - This is where Indiana’s electronic visitation application is completed.
2. Select Sign Up/Register and create your account - Use your own information so your application matches your ID and documents.
3. Confirm your email (if prompted) - Follow the verification steps so you can access your account.
4. Start the electronic visitation application - This is the Application for Visiting Privileges (State Form 14387) submitted electronically.

Once you're logged in, work through the entire electronic visitation application. Take your time. Answer every question completely and honestly - your approval depends on accuracy, not speed. If a question doesn't apply to you, respond the way the form allows rather than leaving it blank.

Step3 Submit Documents

• ✓ Valid driver’s (operator’s) license from your state of residence
• ✓ Valid state photo identification card from your state of residence
• ✓ Valid photo military identification card
• ✓ Valid passport
• ✓ Valid government identification card (including foreign governments)

The application alone isn't enough. IDOC also requires supplemental documentation to verify your identity, and you'll need to submit those files electronically to the Facility Visitation Coordinator at the specific facility you want to visit. Missing documents, wrong uploads, or incomplete files can delay or tank your application. The fastest approvals happen when your uploads are clear, current, and match exactly what you entered on the application.

After you submit everything, your application goes into review. You can't schedule an in-person visit until you're approved in ViaPath, so expect some waiting time. Hold off on travel plans until your status shows approval.

If your loved one just arrived at a facility, they should receive written information about that facility’s visitation procedures within 24 hours of arrival. That can help the two of you stay on the same page about what to expect once your approval comes through.

1. Give the review process time - Approval has to happen before you can schedule, so don’t try to book a visit until your account shows you’re cleared.
2. Check your ViaPath account for status updates - Look for any change in your application status or any indication that more documentation is needed.
3. Follow up with the Facility Visitation Coordinator if needed - If you think something is missing (or your application isn’t moving), contact the facility’s visitation coordinator to confirm what they need and re-submit any required supplemental documentation electronically.

Troubleshooting Next Steps

• ✓ Log in and verify your ViaPath account/application status before you assume you’re approved
• ✓ Re-submit any missing supplemental documentation electronically if you’re notified it wasn’t received or wasn’t accepted
• ✓ Keep copies of what you upload so you can quickly send the same documents again if asked
• ✓ Contact the Facility Visitation Coordinator when your application is delayed or rejected to confirm what needs to be fixed

Save backups of every file you upload, along with the date you submitted it. If your application gets delayed or rejected over documentation issues, having those copies ready makes fixing the problem much easier - no starting from scratch.