How to Register for Visits at Madison Correctional Facility (ViaPath): Step-by-Step
Getting approved to visit starts online. Here's how to register through ViaPath, upload your ID, and avoid the delays that trip up most applicants.
Before you can visit someone at Madison Correctional Facility - in person or online - you need to create a ViaPath account and get approved. No approval, no visit.
This isn't just a formality. The Department runs criminal background and warrant checks on everyone 16 and older. That's why applications take time - and why your information needs to match your ID exactly.
- Go to the IDOC ViaPath visitation site and register - you’ll create a vendor account first, and it’s free.
- Start the electronic visitation application - once you’re logged in, complete the application online.
- Submit your application for approval - you must be approved before you can schedule any in-person or online visit.
Your online submission is tied to State Form 14387 (Application for Visiting Privileges). After you submit, designated facility staff review these applications before anything can be scheduled.
Anyone 16 or older must upload a photo ID with their application. Missing IDs are one of the most common reasons for delays, so have yours ready before you start.
- ✓ Valid driver’s (operator’s) license from your state of residence
- ✓ Valid state photo identification card from your state of residence
- ✓ Valid photo military identification card
- ✓ Valid passport
- ✓ Valid government identification card (including foreign governments)
Sometimes you'll need additional documents beyond your photo ID. Facility staff review everything you submit and will flag anything that's missing.
State Form 14387 is the official Application for Visiting Privileges - your electronic submission feeds into this form. Each facility has designated staff handling these applications, which is why your status may sit in review for a while.
Criminal background and warrant checks are standard for applicants 16 and older. If something comes up, expect additional review time.
Warning: Don’t falsify anything on your visitation application. Falsifying an application results in a one-year ban from all correctional facilities.
- ✓ Missing required documents (especially photo ID for visitors 16+) - upload your ID during the application so your request doesn’t get delayed or rejected.
- ✓ Incomplete information on the State Form 14387 application - answer every question fully and make sure details match your ID.
- ✓ Issues found during background or warrant checks for applicants 16+ - these checks are required, and any hits can lead to extra review time.
Application stuck? Contact the facility's visitation coordinator. They can tell you what's missing or needs to be fixed.
Once approved, you can schedule visits through ViaPath. Until then, scheduling options stay locked - for both in-person and online visits.
Time-zone heads up: ViaPath displays all visit times in Eastern Time, regardless of where you are. Double-check before you confirm.
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