Where to Mail Money Orders for Indiana Inmates — And How Fast They Arrive

When adding money to an Indiana inmate's trust account, you'll choose between ConnectNetwork's automated deposits and mailing a money order. Automated deposits - through the ConnectNetwork website, mobile app, toll-free phone, or kiosk - reach the facility within one business day. That speed makes them the obvious choice when timing matters. Money orders still work fine, but expect them to take longer since they travel through the mail and then wait for processing.

ConnectNetwork's automated options are built for speed. Deposits made through the website, mobile app, toll-free phone, or kiosk get transmitted to the facility within one business day. Mail-in deposits work differently - GTL processes them the next business day after they arrive, and actual fund availability still depends on facility policies.

Sending a money order? Make it payable to "TouchPay Holdings, LLC." Mail the completed money order along with the deposit form to TouchPay Holdings, LLC, PO Box 827, Houston, TX 77001-0827. Since these instructions sometimes appear in multiple places with slight variations, double-check you're using the correct payee and mailing address for your inmate's specific facility before dropping it in the mail.

• ✓ Make the money order payable to “TouchPay Holdings, LLC.”
• ✓ Include the completed deposit form with your money order.
• ✓ Mail the completed money order and deposit form to: TouchPay Holdings, LLC, PO Box 827, Houston, TX 77001-0827.
• ✓ Double-check the facility’s current instructions before mailing in case the payee/address requirements differ for that location.

Money orders max out at $300.00 and must be in U.S. dollars.

Practical Tips Verify

• ✓ If speed is your priority, use an automated ConnectNetwork method (website, mobile app, toll-free phone, or kiosk), since those deposits are transmitted within one business day.
• ✓ If you mail a money order, keep your receipt and any tracking information so you can prove when and where it was sent.
• ✓ Fill out the deposit form completely and legibly, and send it together with the money order so processing doesn’t stall.
• ✓ Confirm the correct payee and mailing address for the inmate’s facility before you mail anything, especially if you’re relying on a form you downloaded earlier.