How to deposit funds, commissary, and payment options
You can add funds for someone at Madison Correctional Facility through ConnectNetwork—via their website, app, toll-free phone, or a kiosk. Deposits made through these channels reach the facility within one business day. Prefer to send a money order? Make it payable to TouchPay Holdings, LLC and include the facility deposit form. Mail both to TouchPay Holdings, LLC, PO Box 827, Houston, TX 77001-0827. Each money order must be in U.S. dollars and cannot exceed $300.00. For questions about accounts, AdvancePay, PIN Debit, or trust funds, ConnectNetwork/ViaPath offers toll-free support lines.
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Getting money to someone at Madison Correctional Facility is straightforward once you know which account to fund and how to send it. Here's a breakdown of your options, plus step-by-step guidance for mailing a money order without delays or rejections.
Putting money on someone's account at Madison Correctional Facility comes down to three options: ConnectNetwork (online, mobile app, phone, or kiosk), toll-free vendor phone lines for specific account types, or mailing a money order through TouchPay. ConnectNetwork is usually the quickest route—it accepts trust fund deposits 24/7 and transmits them within one business day, though when funds actually become available depends on facility policy. If you'd rather mail a money order, make it payable to TouchPay Holdings, LLC, include the person's full name and OID number, and stay within the $300 maximum per money order. You'll need to send the completed deposit form to the TouchPay lockbox address.
Make the money order payable to TouchPay Holdings, LLC. Mail the completed money order and the facility deposit form to TouchPay Holdings, LLC, PO Box 827, Houston, TX 77001-0827.
Individual money orders can’t be more than $300.00. They must be in U.S. dollars.
Deposits and payments made through automated ConnectNetwork channels (website, app, toll-free phone, kiosk) are transmitted to the facility within one business day.
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