Mail, photos, messaging, and phone/call options for staying in touch.
Madison Correctional Facility uses GTL's visitor platform for remote video visits. Register at gtlvisitme.com, add the incarcerated person, then choose an available date and time. The booking screen shows the visit cost before you confirm, and payment is required at scheduling. Current rates are $3.30 for a 10-minute session and $8.25 for a 25-minute session. You can pay with debit cards, charge cards, or Visa/Mastercard gift cards. Dress standards still applyâwear a shirt, bottoms, appropriate undergarments, and limit head coverings. Tablet and video messaging services may charge per use, and some tablet accessories must be purchased through commissary.
Search for a loved one and send messages and photos in minutes.
When calls won't go through, it usually comes down to two things: the type of phone account and whether your number is approved. Here's how AdvancePay, PIN Debit, and collect calls work at IDOC facilities like Madison Correctional Facilityâplus what to do when collect calls won't connect.
Need to block collect calls from an Indiana prisonâor unblock them? The process is simple once you know which phone prompt to use and which support line to call.
If calls from Madison Correctional suddenly stop coming through, don't panicâit's usually fixable. What you need to do depends on whether you've hit a billing limit, refused a call, or the number got permanently blocked.
- Incarcerated individualâs full name - DOC number - Facility name - Street address or PO Box - City, IN ZIP code
Trying to get funds to an Indiana inmate quickly? You've got two main options: an automated ConnectNetwork deposit (faster) or a mailed money order (slower, thanks to mail transit and processing time).
Create an account on gtlvisitme.com, add the incarcerated person, and pick a date and time to schedule. Youâll see the cost on the scheduling screen, and you must pay by card when you book.
ViaPath (GTL) lists $3.30 for a 10-minute remote video visit and $8.25 for a 25-minute remote video visit. The fee is shown during scheduling and charged at booking.
You can pay with a debit card, a charge card, or a Visa/Mastercard gift card. Card payment is required when you schedule through the vendor portal.
No. All general (non-legal) correspondence is copied in black and white by the facility mail room, and the incarcerated person will not receive the original paper.
Include the inmateâs full name, DOC number, the facility name, and a complete street address or PO Box with city, state, and ZIP on every letter.
Mail from courts, attorneys, and legal organizations is treated as legal mail and must be identified as legal by the sender. Legal mail is handled differently than general correspondence.
Budgeting for video visits with someone in an Indiana state prison? Here's what you need to know about pricing, where to find it, and what payment methods work at checkout.
Trying to visit someone in an Indiana Department of Correction (IDOC) facility? Your first step is getting approved through ViaPath. Here's how to set up your account, complete the electronic application, and submit the documents that often hold up approval.
Getting approved to visit starts online. Here's how to register through ViaPath, upload your ID, and avoid the delays that trip up most applicants.
