Phone & Messaging
How to Contact an Inmate at Manchester FCI (KY)
Calling an inmate at Manchester FCI is straightforward once you know two things: how calls are paid for, and that most calls are monitored and recorded.
Send Photos & Mail at Manchester FCI
How to send messages, photos, and packages
Overview
Manchester FCI follows BOP telephone-privilege rules to help inmates stay connected with people outside. Calls are ordinarily paid by the inmate, and notices posted next to the phones advise that calls are monitored. The facility uses TRUFONE as its communications vendor. TRUFONE collects inmate demographic and call-related data: names, register numbers, housing locations, phone numbers, biometric voice verification, call recordings, and TRUFONE account balances. Under vendor policy, call recordings are retained temporarily and deleted after 180 days unless they must be preserved for legal or administrative purposes. To get approved as an outside contact, the BOP Trust Fund/Deposit Fund Manual references the BP-A1054 TRULINCS Contact Request Form and requires local institution supplements. Check Manchester FCI's local supplement for exact steps. Outside contacts will generally need to create an account with the facility's approved communications vendor.
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Quick Facts
- Calls at Manchester FCI are ordinarily paid by the inmate and posted notices next to phones advise that calls are monitored.
- TRUFONE collects inmate names, register numbers, housing assignments, phone numbers, biometric voice verification, call recordings, and TRUFONE account balances.
- TRUFONE call recordings are deleted after 180 days unless retained for legal or administrative purposes.
- The BOP Trust Fund/Deposit Fund Manual references the BP‑A1054 TRULINCS Contact Request Form and requires local institution supplements.
Common Questions
Are phone calls from Manchester FCI monitored?
Yes. Notices next to the phones advise that calls are monitored.
What information does TRUFONE collect for Manchester FCI phone calls?
TRUFONE collects inmate demographic and call-related data including names, register numbers, housing locations, phone numbers, biometric voice verification, call recordings, and TRUFONE account balances.
How long are phone call recordings retained at Manchester FCI?
Call recordings are retained temporarily and deleted after 180 days unless they must be preserved for legal or administrative reasons.
Do I need a TRULINCS Contact Request Form to be approved for communications at Manchester FCI?
The BOP Trust Fund/Deposit Fund Manual lists the BP‑A1054 TRULINCS Contact Request Form and requires local institution supplements. Check Manchester FCI’s local supplement or facility forms for the exact registration and approval procedure for outside contacts.
Other Guides for Manchester FCI
How to Get Approved to Visit Someone at Manchester FCI
Being on the visitor roster at another facility doesn't get you in at Manchester FCI. Neither does traveling from out of state. Two things must happen: the inmate adds you to their approved visiting list, and the Bureau of Prisons (BOP) clears you. Missing either one means you'll be turned away at the door. The process always starts with the inmate requesting you, followed by BOP completing the clearance.
How to Get on Someone's Visiting List at Manchester FCI
Getting approved to visit at Manchester FCI starts with one form. Here's how to complete BP-A0629, submit it correctly, and what to expect while your request is processed.