Maricopa County 4 Av Jail, AZ
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Guides for This Facility

How to Set Up GTL Phone Accounts for Calls from Maricopa County Jail
If someone you care about is in a Maricopa County Sheriff's Office (MCSO) jail and wants to call you, you'll need to set things up through Global Tel*Link (GTL).
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How to Create and Validate a GettingOut (ViaPath) Account for Maricopa County Video Visits
Maricopa County video visits run through ViaPath's GettingOut system. You'll need a validated account before you can take a remote visit or schedule an onsite one. Here's how to set yours up—and avoid the most common snags.
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How to Put Money on an Inmate's Tablet or Account at Maricopa County (GettingOut & TouchPay)
Trying to help someone in Maricopa County jail stay connected and buy essentials? You'll deal with two main services: GettingOut for tablet funding and TouchPay for inmate account deposits. Here's how each works—plus the 72-hour rule that affects money releases.
Read GuideAt a Glance
Visitation
- You must have a ViaPath (GettingOut) account to receive remote visits or to schedule visits at Maricopa County 4th Ave Jail.
- Non‑legal inmate visitations are remote video only; all onsite video visits are currently suspended.
- GettingOut video visits cost $0.25 per minute.
Communication
- Inmates cannot receive incoming telephone calls; the system only allows outgoing inmate calls.
- Inmate telephones are typically available about 7:30 a.m. to 10:00 p.m., unless restricted by the facility.
- Each inmate telephone call is limited to a maximum of 20 minutes.
Sending Money
- To deposit funds by phone, call TouchPay toll free at 1-866-355-9593.
- TouchPay kiosks at the jail accept cash, VISA, and MasterCard.
- Funds deposited at TouchPay kiosks are usually posted to inmate accounts within one hour.
Contact Info
- The 4th Avenue Jail TouchPay kiosk is located at 201 S. 4th Avenue, Phoenix, AZ 85003 and the listing includes phone number 602-876-0322.
- Inmates are released at the Intake, Transfer and Release Facility (ITR) and released persons are directed to the public parking lot at Gibson and 28th Dr. for pickup.
- Anyone picking up a released inmate's personal property must present a current government-issued photo ID such as a DMV driver's license.
Facility Info
- All onsite video visits at Maricopa County 4 Av Jail are currently suspended.
- A suspended public video-visitation account may be appealed by submitting the FORM within 14 days of suspension.
- The facility's victim resources list the national domestic violence hotline: 1-800-799-SAFE (7233).
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Maricopa County 4th Ave Jail handles visitation through ViaPath (GettingOut), so you'll need a GettingOut account. All non‑legal onsite video visits are currently suspended—friends-and-family visits happen by remote video only. Remote visiting runs daily from 7:00 am to 9:30 pm, with sessions capped at 30 minutes. "Visit Now" on‑demand sessions can only be started by the inmate. Video visits cost $0.25 per minute, and non‑privileged calls may be monitored and recorded by MCSO. Professionals needing an unrecorded or uncharged visit must use an MCSO Visitation Center and present a State Bar card plus government ID.
Read full guideCommunication
The phone system at Maricopa County 4th Avenue Jail is outbound-only through Global Tel*Link (GTL)—you can't call an inmate directly. They have to call you. Phone access typically runs from about 7:30 a.m. to 10:00 p.m., with calls limited to 20 minutes. Personal calls are recorded and monitored, so avoid sharing sensitive information. Legal calls placed from attorney numbers registered with the State Bar of Arizona are not recorded. To receive calls, set up a GTL account and choose collect or prepaid options. AdvancePay is required for calls to mobile phones and helps if you accept frequent calls. Need to stop calls? Press 7-6 during a call to block future calls, or submit a written request to the MCSO inmate telephone address. For support, contact MCSO Information/Assistance or GTL customer service.
Read full guideSending Money
Maricopa County 4 Av Jail accepts inmate deposits through TouchPay. Call TouchPay toll free at 1-866-355-9593 to add money by phone. On-site TouchPay kiosks accept cash, VISA, and MasterCard—funds typically post within one hour. Online deposits may also be available through approved portals or vendor apps. Have the inmate's commissary PIN or booking number ready. Deposited money goes toward commissary, telephone, or other authorized accounts. Follow facility and vendor instructions carefully to avoid delays or returned funds.
Read full guideContact
Maricopa County 4th Avenue Jail has a TouchPay kiosk at 201 S. 4th Avenue, Phoenix, AZ 85003. The facility phone number listed with that kiosk is (602) 876-0322. Picking someone up after release? Inmates are processed out through the Intake, Transfer and Release Facility (ITR), and released individuals should head to the public parking lot at the corner of Gibson and 28th Dr. for pickup. To collect a released person's personal property, bring a current government-issued photo ID (like a DMV driver's license). For other phone numbers, mailing addresses, or visitation contacts, check the county or facility Locations pages on the Maricopa County website. When calling about a specific person, have their full name and facility identification number ready.
Common Questions
Showing 6 of 15How do I receive or schedule a visit at Maricopa County 4th Ave Jail?
Set up a ViaPath (GettingOut) account to schedule visits or receive remote visits. With non‑legal onsite visits suspended, all friends-and-family visitation happens through the remote platform.
VisitationHow much do video visits cost and who can start a 'Visit Now' session?
GettingOut remote video visits cost $0.25 per minute. “Visit Now” on‑demand video visits can only be initiated by inmates.
VisitationCan attorneys or other professionals have private (unrecorded) visits at 4th Ave Jail?
Yes. Professionals who need unrecorded or uncharged visits must go to an MCSO Visitation Center and present a State Bar card and government ID. Friends-and-family (non‑legal) video visits may be monitored and recorded by MCSO.
VisitationCan an inmate at Maricopa County 4th Avenue Jail receive incoming phone calls?
No. The inmate phone system only allows outgoing calls, so inmates can’t receive incoming calls.
CommunicationWhen can inmates make phone calls and how long can each call last?
Phones are typically available about 7:30 a.m. to 10:00 p.m., unless the facility restricts access. Each call can last up to 20 minutes.
CommunicationAre inmate phone calls recorded or monitored at Maricopa County 4th Avenue Jail?
Yes—personal outgoing inmate calls are recorded and monitored. Legal calls placed from attorney numbers registered with the State Bar of Arizona are not recorded by the system.
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Did You Know?
Visiting someone at Maricopa County 4 Av Jail? You'll need a ViaPath account first. It's required for both remote visits and scheduling in-person visits.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify