General guidance for Mail and Photos
Mail and Photos at MCSO - Maricopa County: start with our general mail and photos guide, then confirm details with the facility at (602) 876-0322.
Also known as: MCSO Estrella Jail, Maricopa County 4th Ave Jail
Find inmate search, visitation, mail, phone, and commissary information for MCSO - Maricopa County in Phoenix, AZ. Use this guide to confirm facility details and next steps.
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If someone you care about is in a Maricopa County Sheriff's Office (MCSO) jail and wants to call you, you'll need to set things up through Global Tel*Link (GTL).
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Maricopa County video visits run through ViaPath's GettingOut system. You'll need a validated account before you can take a remote visit or schedule an onsite one. Here's how to set yours up—and avoid the most common snags.
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Trying to help someone in Maricopa County jail stay connected and buy essentials? You'll deal with two main services: GettingOut for tablet funding and TouchPay for inmate account deposits. Here's how each works—plus the 72-hour rule that affects money releases.
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Maricopa County 4th Ave Jail handles visitation through ViaPath (GettingOut), so you'll need a GettingOut account. All non‑legal onsite video visits are currently suspended—friends-and-family visits happen by remote video only. Remote visiting runs daily from 7:00 am to 9:30 pm, with sessions capped at 30 minutes. "Visit Now" on‑demand sessions can only be started by the inmate. Video visits cost $0.25 per minute, and non‑privileged calls may be monitored and recorded by MCSO. Professionals needing an unrecorded or uncharged visit must use an MCSO Visitation Center and present a State Bar card plus government ID.
Read full guideThe phone system at Maricopa County 4th Avenue Jail is outbound-only through Global Tel*Link (GTL)—you can't call an inmate directly. They have to call you. Phone access typically runs from about 7:30 a.m. to 10:00 p.m., with calls limited to 20 minutes. Personal calls are recorded and monitored, so avoid sharing sensitive information. Legal calls placed from attorney numbers registered with the State Bar of Arizona are not recorded. To receive calls, set up a GTL account and choose collect or prepaid options. AdvancePay is required for calls to mobile phones and helps if you accept frequent calls. Need to stop calls? Press 7-6 during a call to block future calls, or submit a written request to the MCSO inmate telephone address. For support, contact MCSO Information/Assistance or GTL customer service.
Read full guideMaricopa County 4 Av Jail accepts inmate deposits through TouchPay. Call TouchPay toll free at 1-866-355-9593 to add money by phone. On-site TouchPay kiosks accept cash, VISA, and MasterCard—funds typically post within one hour. Online deposits may also be available through approved portals or vendor apps. Have the inmate's commissary PIN or booking number ready. Deposited money goes toward commissary, telephone, or other authorized accounts. Follow facility and vendor instructions carefully to avoid delays or returned funds.
Read full guideMaricopa County 4th Avenue Jail has a TouchPay kiosk at 201 S. 4th Avenue, Phoenix, AZ 85003. The facility phone number listed with that kiosk is (602) 876-0322. Picking someone up after release? Inmates are processed out through the Intake, Transfer and Release Facility (ITR), and released individuals should head to the public parking lot at the corner of Gibson and 28th Dr. for pickup. To collect a released person's personal property, bring a current government-issued photo ID (like a DMV driver's license). For other phone numbers, mailing addresses, or visitation contacts, check the county or facility Locations pages on the Maricopa County website. When calling about a specific person, have their full name and facility identification number ready.
Mail and Photos at MCSO - Maricopa County: start with our general mail and photos guide, then confirm details with the facility at (602) 876-0322.
Set up a ViaPath (GettingOut) account to schedule visits or receive remote visits. With non‑legal onsite visits suspended, all friends-and-family visitation happens through the remote platform.
VisitationGettingOut remote video visits cost $0.25 per minute. “Visit Now” on‑demand video visits can only be initiated by inmates.
VisitationYes. Professionals who need unrecorded or uncharged visits must go to an MCSO Visitation Center and present a State Bar card and government ID. Friends-and-family (non‑legal) video visits may be monitored and recorded by MCSO.
VisitationNo. The inmate phone system only allows outgoing calls, so inmates can’t receive incoming calls.
CommunicationPhones are typically available about 7:30 a.m. to 10:00 p.m., unless the facility restricts access. Each call can last up to 20 minutes.
CommunicationYes—personal outgoing inmate calls are recorded and monitored. Legal calls placed from attorney numbers registered with the State Bar of Arizona are not recorded by the system.
CommunicationSearch for your loved one to start communicating today
Visiting someone at Maricopa County 4 Av Jail? You'll need a ViaPath account first. It's required for both remote visits and scheduling in-person visits.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify