Mail, photos, messaging, and phone/call options for staying in touch.
Marion Correctional Treatment Center uses ConnectNetwork (Global Tel*Link) for inmate phone service. All calls are recorded and monitored, except properly verified attorney calls. To pay for calls, set up a prepaid AdvancePay account through ConnectNetwork. The vendor offers a toll-free line for setup and account questions. Marion CTC also supports at-home video visitation, so you can connect from a computer, tablet, or Android smartphone. For online visits through the GTL system, log in about 15 minutes before your scheduled start time (some on-site visitor kiosks may require arriving even earlier). Phone and video services are handled by a third-party vendor, so contact them for billing or technical support. Have a valid photo ID, a verified account, and an internet-ready device ready before your first visit.
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One missing detail on your envelope can get mail to a Virginia Department of Corrections (VADOC) facility delayed, misrouted, or sent back. Use the exact fields below, written clearly and matched to VADOC records.
Staying in touch with someone at Marion Correctional Treatment Center? Your main options are video visitation (either from home or at a Visitor Center) and phone calls through the state's phone provider.
Getting on an inmate's approved call list at Marion Correctional Treatment Center follows Virginia Department of Corrections (VADOC) telephone rules under Operating Procedure 803.3. Here's what your loved one needs to do to add your number, what you'll hear during the automated consent process, and how numbers stay active or get removed.
Setting up phone calls with someone in a Virginia Department of Corrections (VADOC) facility comes down to two things: the state's phone vendor and the rules controlling access. Here's how ConnectNetwork (GTL), the 20-minute call limit, and the approved call list work together.
Staying connected through phone calls matters, but figuring out payment options can be tricky. At Marion Correctional Treatment Center (VADOC), you have three choices: collect calls, AdvancePay (pre-paid), and inmate PIN Debit.
At Marion Correctional Treatment Center (a VADOC facility), inmate phone calls run through ConnectNetwork by Global Tel*Link (GTL). This system handles the automated prompts, payment options like collect or prepaid, and the rules governing how calls connect and how long they last.
At Marion Correctional Treatment Center, every inmate's phone PIN starts as their birth date in MMDD format — four digits, month then day. So if someone was born on January 5, their PIN would be 0105. This is what they enter to access the phone system.
If your loved one at Marion Correctional Treatment Center (CTC) isn't calling much, their housing status may be limiting how often they can use the phone. Certain behaviors can also get phone privileges revoked entirely. Here's how monthly caps work, what can trigger a loss of phone access, and what happens in a true emergency.
If your loved one says they only received a few photocopied pages from your letter, that's VADOC's mail process at work. Here's what happens to general correspondence, why the envelope counts toward your limit, and how to write so more of your message actually gets through.
Set up a prepaid AdvancePay account through ConnectNetwork to add funds for calls from Marion CTC. If you need help, contact ConnectNetwork using their toll-free line for setup and account information.
Marion CTC’s phone service is operated through ConnectNetwork (Global Tel*Link). Calls are recorded and monitored except for properly verified attorney calls.
Yes. Marion CTC supports at-home video visitation from a computer, tablet, or Android device. Log into the GTL system about 15 minutes before your scheduled visit so you do not miss the start time.
VADOC video visits come in two formats through its partnership with Assisting Families of Inmates (AFOI). Here's how to choose the option that fits your technology, schedule, and household needs.
If you're using Virginia Department of Corrections (VADOC) video visitation, don't record, film, take pictures, or screenshot the visit. These actions are prohibited and can cost you future visits.
VADOC guidance can sound contradictory because different visit types have different requirements. Here's how to tell whether you need the formal visitation application or can go straight to the Visitation Scheduler.
