How to send messages, photos, and packages
You can usually reach people in custody by phone calls, video visits, electronic messaging, or on-site kiosks—but exact options vary by facility. Confirm what Marion-Walthall Regional CI offers before relying on any one method. Most systems require you to register with the facility's approved communications vendor (or create a recipient account) before calls, video, or messages will go through. You'll likely need to add funds or set up a payment method through a vendor portal, kiosk, or another approved channel. If video visits or messaging sessions require scheduling, follow the facility's rules and expect changes during lockdowns or other operational shifts. Assume all calls and electronic communications are monitored and recorded. If you don't receive an approval notice, call the facility or MDOC Central Office to check your status.
Search for a loved one and send messages and photos in minutes.
Common options include phone calls, video visits, electronic messaging, and on-site kiosks, but availability can vary by facility. Confirm which channels Marion‑Walthall supports and whether a vendor account is required before you try to connect.
Yes. You'll generally need to register with the approved communications service and create a visitor or recipient account before calls, video visits, or messages will work. The exact steps depend on the vendor and facility.
Yes—phone calls and electronic communications are monitored and recorded. Those records may be kept for a limited time and can be accessed by correctional authorities and law enforcement when required.
Bringing kids to MDOC visits is allowed, but the rules depend on your child's age. Here's what you need to know about ID requirements for minors—and what you can bring for an infant.
Need medication during an MDOC visit? Plan ahead. Prescribed meds must be left with the Visitor Center Officer—unless you've gotten advance written approval to keep them on you.
Getting approved to visit at an MDOC facility starts with one key detail: the inmate has to begin the process. Once you know that, the rest comes down to completing the paperwork carefully and confirming approval before you spend money on travel.
