How to Contact an Inmate at Maximum Security Unit, AR (AR)

If you searched for the Arkansas DOC page for Maximum Security Unit, you probably hit a dead end. The page is returning a "403 Forbidden" response along with the text "nginx," which is a generic server message, not a working facility information page. Since that official page is down, don't rely on it for phone numbers, mail rules, or other contact details. Treat anything you find on third-party sites as unverified until you can confirm it through official Arkansas DOC channels.

Steps

• ✓ Re-try the official Maximum Security Unit page later, since the current response shows it is blocked (403 Forbidden) and displaying a server message (“nginx”).
• ✓ Use the main Arkansas Department of Corrections website navigation to look for a central “contact” or “facilities” directory instead of relying on the individual unit page.
• ✓ Confirm any mailing, phone, or electronic messaging instructions directly with Arkansas DOC (central office or published department contacts), especially before you send money, photos, or original documents.
• ✓ Write down what you’re told (date, time, who you spoke with, and the exact instructions), so you can follow the same process consistently.

With the facility page down, your priority is finding the actual source of truth for communication rules. Before you send a letter, set up calls, or sign up for any online service you found through a search, make sure you're working from current Arkansas DOC instructions, not an outdated page or unofficial directory. Here's what to pin down: where Arkansas DOC is currently publishing Maximum Security Unit contact details (the page may have moved, there may be a new facility listing, or access may be temporarily restricted). You'll also want to confirm the current rules for mail, approved items, and any electronic communication options. Double-check the correct inmate addressing format, what information needs to be included, and whether any special restrictions affect how or when an inmate can receive correspondence.

1. Confirm the page status - If the facility page still shows “403 Forbidden” and “nginx,” assume it won’t provide reliable contact details today.
2. Check the Arkansas DOC site as a whole - Look for department-level pages that list facilities or provide general contact instructions that apply when individual facility pages are unavailable.
3. Look for official updates - If Arkansas DOC has posted announcements about website access or page changes, use those directions rather than search results.
4. Contact Arkansas DOC through official channels - Ask for the current, approved ways to contact an inmate at Maximum Security Unit (mailing rules, phone process, and any electronic options).
5. Document what you confirm - Save the instructions you receive and the date you received them, since rules and access can change.