How to Put Money on an Inmate's Account at McCracken County Jail

McCracken County Jail accepts three deposit methods: the kiosk in the jail's front lobby, CareACell, or a mailed postal money order. Anything outside these options will likely be rejected or delayed. Stick with an approved method from the start.

For in-person deposits, head to the kiosk in the front lobby. Come prepared - the kiosk is the only way to leave money at the jail, and staff can't fix kiosk issues or make change if you bring the wrong bills.

CareACell is another option for depositing money. It's also the only way to send care packages - McCracken County Jail requires all care packs to be purchased through CareACell rather than dropped off or ordered elsewhere.

Prefer to mail funds? The jail accepts postal money orders only. Western Union and "money graham" aren't accepted for inmate accounts, so don't send money that way.

The kiosk in the front lobby handles all in-person deposits. If you're already at the jail and want to leave money for an inmate, this is the method you'll use.

Mailing money? It must be a postal money order. Other payment types won't be processed the same way, and using something else risks having your deposit rejected.

Here's something that catches families off guard: if the inmate owes money to the jail, 25% of every deposit goes toward those fees. Deposit $100 when there's a balance owed, and $25 goes to fees while $75 lands in the account.

Practical Tips

• ✓ Save your receipt from the front-lobby kiosk so you have proof of the deposit amount and date.
• ✓ Keep your CareACell confirmation (screenshot or email) after you submit money or purchase a care pack.
• ✓ If you mail a postal money order, keep your purchase stub/receipt until the funds show up on the account.

1. Confirm you used an approved method - McCracken County Jail deposits are done by the front-lobby kiosk, CareACell, or mailed postal money order only.
2. Match the inmate information to your receipt - compare what you entered (or what you mailed) to your kiosk receipt, CareACell confirmation, or money order stub.
3. Rule out a kiosk limitation - if the issue is a kiosk malfunction or you need change, staff won’t be able to take responsibility for the kiosk or provide change.
4. Follow up with the right place - CareACell issues are usually handled through CareACell support; for kiosk or mailed postal money order questions, follow up with the jail using your receipt details.