How to visit, scheduling, dress code, and visitor requirements
McCracken County Jail only offers video visitation—either on-site or remote—and you'll need to schedule in advance. Create an account at www.inmatesales.com (visits become available 24+ hours after signup; support: 877-998-5678) or call 866-340-7879 to book. Each visit maxes out at 20 minutes. On-site video visits are free, while remote visits run $0.40 per minute. Weekly limits: one 20-minute online visit plus two 20-minute on-site visits per inmate. Hours are Monday–Friday 9:00 AM–4:30 PM and Saturday–Sunday 12:00 PM–4:00 PM. The basics: two adults max per visit, bring ID and sign in, leave phones and cameras behind, minors need an adult with them, and no food or drink. Inmates in isolation get one visit per week, and you can't drop off property during Saturday visits.
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McCracken County Jail offers two ways to visit by video: free onsite visits at the jail, or paid online visits from wherever you are. Which one makes sense for you depends on cost, travel time, and how many visits you want each week.
McCracken County Jail uses video visitation for both options: free visits at the jail and paid visits from home. Here's how to set up your account and book an appointment without any surprises.
Scheduling your first video visit is straightforward: create an account, wait 24 hours, then call to book your time.
A smooth visit comes down to one thing: showing up with the right basics and leaving everything else behind. Here's what you need to know to avoid being turned away at the door.
Bring a valid photo ID and be ready to sign in when you arrive. No ID or skipped sign-in? You'll be turned away. Double-check your wallet before you leave home.
Create a visiting account at www.inmatesales.com and schedule your visit 24+ hours after the account is created (support: 877-998-5678). You can also schedule by phone at 866-340-7879.
Visiting hours are Monday–Friday 9:00 AM–4:30 PM and Saturday–Sunday 12:00 PM–4:00 PM. All visits are video visits and must be scheduled in advance.
Yes—every visit is limited to 20 minutes. Onsite video visits are free, and remote/online visits cost $0.40 per minute; inmates can have one online visit and two onsite visits (each 20 minutes) per week.
McCracken County's phone-card system is straightforward once you know the key rule: cards are issued on Tuesdays, and the money has to be in the account by noon.
Getting money onto an inmate's account at McCracken County Jail is straightforward once you know the approved methods. Here are the three ways to deposit funds, plus a rule that affects how much actually reaches your person's account.
Phone calls are one of the main ways to stay connected with someone at McCracken County Jail. Here's how the system works, what calls cost, and the two ways to handle phone cards.
