How to deposit funds, commissary, and payment options
The Minnesota Department of Corrections directs families to use JPay to send money to someone at MCF-Stillwater. When making a deposit, include the incarcerated person's full name, their OID, and the facility so the funds post correctly. Deposit options can vary by location. Some facilities use approved online vendors, kiosks (including in lobbies or video-visiting areas), or mail, so follow the DOC's JPay instructions for this site. Money you send goes into the individual's account for commissary purchases like snacks, hygiene items, stamps, and phone or tablet credit. If you also need a way to reach someone electronically, the DOC lists TextBehind for messages, letters, and photos.
Search for a loved one and send messages and photos in minutes.
Setting up a JPay video visit is straightforward once two things are in place: MCF‑Stillwater offers video visitation for your loved one, and you're already approved to visit. After that, it's a simple process inside JPay—schedule, pay (or use a credit), then join at your visit time.
Setting up your first JPay video visit involves a few steps, but once you know where to click—and what to expect at checkout—it's pretty simple.
Setting up your first JPay video visit feels like a lot of moving pieces, but it's manageable once you know the order. Use the checklists and steps below to schedule and join a 30‑minute video visit for MCF‑Stillwater.
Using JPay to message or video visit someone at MCF‑Stillwater? The costs add up in a few predictable ways. Here's how pricing works for stamps, photo attachments, and 30‑minute video sessions so you can budget upfront.
JPay makes staying in touch easier, but costs add up quickly if you're not paying attention. Here's how messaging stamps, photo attachments, and video visits are billed at MCF-Stillwater.
The Minnesota DOC directs families to use JPay for MCF-Stillwater deposits. Set up your JPay account and include the incarcerated person's name, OID, and the facility on the transaction.
You'll need to include the incarcerated person's full name, their OID (booking number), and MCF-Stillwater. The DOC specifically lists these three details for deposits to this facility.
Never mail cash. If mailing a payment is allowed, use an accepted instrument like a money order or a certified bank or teller check rather than a personal check.
Getting mail to someone at MCF‑Stillwater comes down to using the right identifiers. The out‑of‑state P.O. Box you may have spotted in Minnesota DOC examples can be confusing, so here's how to label your envelope correctly.
Missing one of the Minnesota DOC-required details? Your letter could get delayed or rejected. Here's exactly what to write on the envelope for someone at MCF‑Stillwater—plus why you might see an out-of-state P.O. Box in DOC examples.
Reaching someone at MCF-Stillwater is fairly straightforward once you know two things: visits require an approved appointment, and all calls are monitored or recorded.
