How to Contact an Inmate at Mchenry County Jail, IL (IL)

McHenry County Jail uses ICSolutions for inmate phone calls. If you want to receive calls or set up prepaid calling, go through ICSolutions directly. Other phone vendors won't work for this facility.

For custody status updates, Illinois Statewide VINE is your best option. You can check an offender's current custody status and register for notifications by text, email, or phone.

1. Go to the ICSolutions website: Create an account.
2. Choose prepaid phone services: Follow the prompts to purchase prepaid phone services linked to your account.
3. Keep your account details handy: You may need them later if you update payment information or troubleshoot access.

1. Call ICSolutions support: Contact the 24-hour representative at 1-888-506-8407.
2. Ask to set up prepaid phone services: Tell them you are setting up prepaid phone services for someone housed at McHenry County Jail.
3. Confirm your setup is complete: Before you hang up, verify your account is active and ready to use.

What to Verify

• ✓ Confirm the person you’re looking for appears in Illinois Statewide VINE.
• ✓ Double-check the notification methods you selected (text, email, or phone).
• ✓ Make sure your contact information is current so alerts can reach you.

• ✓ Confirm McHenry County Jail is still using ICSolutions for inmate calling.
• ✓ Decide whether you will set up prepaid service online through ICSolutions or by calling their 24-hour representative at 1-888-506-8407.
• ✓ Verify you are using current, official ICSolutions contact details before you make a payment or share personal information.