Penmate Inmate Support Guides
Visitation

How to Schedule a Video Visit at McHenry County Jail (on-site & off-site)

Video visits at McHenry County Jail need to be scheduled in advance. You can choose between an on-site visit at the facility or an off-site visit from home. Here's how scheduling works, the official visiting windows, and who to contact if something goes wrong.

• 2 min read Verified from official sources

McHenry County Jail offers both on-site and off-site video visitation, and both come with a fee. On-site visits take place at the facility itself. Off-site visits let you connect remotely from home, no travel required.

No refunds: The facility does not issue refunds for visits.

Section Visit Windows

  • ✓ Sunday to Saturday: 9:00 a.m. to 10:30 a.m.
  • ✓ Sunday to Saturday: 12:00 p.m. to 1:30 p.m.
  • ✓ Sunday to Saturday: 3:00 p.m. to 3:30 p.m.
  • ✓ Sunday to Saturday: 6:00 p.m. to 9:30 p.m.

Every video visit must be pre-scheduled by the visitor. Show up without a reservation and you'll be turned away.

If you have a specific day or time in mind, schedule as early as possible. Appointment slots are limited, and popular windows fill up fast.

On-site video visits are limited to two visitors per session. If more than two people want to visit, you'll need to plan around that limit before scheduling.

For on-site video visits, visitors must be at least 17 years of age or accompanied by an adult with a valid photo ID. The facility address is McHenry County Correctional Facility, 2200 N. Seminary Avenue, Woodstock, IL 60098. The main phone number is (815) 338-2144.

If your video visit won't connect or you're running into technical issues, contact ICSolutions at 1-888-506-8407.

For general visiting questions, contact McHenry County Correctional Facility directly at (815) 338-2144. The address is 2200 N. Seminary Avenue, Woodstock, IL 60098.

Privacy note: All visits are recorded and may be monitored.

If you're an attorney looking to arrange a privileged video visit, contact ICSolutions using the number listed above to get that process started.

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