Who to Call About McHenry County Jail: Phone Numbers, ICSolutions Support, and Book Approval Email
Trying to fix a visitation problem, set up phone service, or sort out a book issue? The fastest way is to contact the right place the first time. Here are the main McHenry County Jail contact points families use most.
For urgent requests, call the McHenry County Sheriff's Office at (815) 338-2144. The McHenry County Correctional Facility is located at 2200 N. Seminary Avenue, Woodstock, IL 60098. The main phone number is (815) 338-2144.
Having trouble with a visit, or your visitor is running into complications? Contact ICSolutions for help. You can reach them by phone at 1-888-506-8407 or through the ICSolutions website.
ICSolutions runs the inmate phone system at McHenry County Jail. To create an account or purchase prepaid phone services, visit the ICSolutions website or call 1-888-506-8407.
Tip: For technical issues (video visits, account setup, or prepaid phone services), start with ICSolutions at 1-888-506-8407. That's usually the quickest path to a fix.
Need a return shipping label for an unauthorized book or other item? Email MCJBooks@mchenrycountyil.gov for return-label requests and book-related approval issues.
Section Quick Guide
- ✓ Urgent requests, or to reach the Sheriff’s Office by phone: (815) 338-2144
- ✓ Visit problems or visitor complications: ICSolutions at 1-888-506-8407 (or the ICSolutions website)
- ✓ Inmate phone system accounts and prepaid phone services: ICSolutions at 1-888-506-8407 (or the ICSolutions website)
- ✓ Return shipping labels for unauthorized books/items: MCJBooks@mchenrycountyil.gov
- ✓ Facility location reference (visiting location): McHenry County Correctional Facility, 2200 N. Seminary Avenue, Woodstock, IL 60098
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