Mclennan County Jail

Visitation at McLennan County Jail is a privilege. The facility can restrict or cancel visits for rule violations, lockdowns, security incidents, or health and safety emergencies. Several visit types are typically available, including in-person (often contact) visits and remote video or tablet visits. Most non-attorney visits may be monitored or recorded. To get started, you'll need to create an online visitation account, verify it (usually through an email code), and complete any required background checks or visitor questionnaires before booking a time. Remote video visits are arranged through the jail's approved video system, and availability can vary by housing unit and inmate privileges. How often you can visit and which visit types you can use may also depend on custody level and facility layout.

Since November 1, 2022, McLennan County has delivered personal mail digitally through the GettingOut tablet system. That means your mail will show up on an inmate's tablet rather than arriving as traditional paper. For general, non-emergency questions, call the Sheriff's Office at 254-757-5000. For records-related requests, call 254-757-5108. Texas facilities often provide phone access, video visits, electronic messaging, and tablet programs through third-party vendors, though exact features vary by unit. Common setup steps include registering phone numbers, scheduling video visits through a vendor portal, and creating messaging accounts to send messages or credits. Always confirm what's available for your person's specific unit.

Mclennan County Jail uses an Inmate Trust Fund (commissary) account for inmate spending. You can add funds through approved online vendors, lobby kiosks, monthly ACH debits, or by mailing a money order or cashier's check. Before sending anything, confirm you're an approved sender under the jail's rules (this is often tied to the inmate's Approved Visitation or Telephone list). Then pick an accepted deposit method. Never mail cash or personal checks. Online vendors and kiosks typically charge service fees and follow their own processing timelines, so keep your receipt. Follow the jail's centralized deposit instructions exactly. Don't send money to the jail's street address, and don't include personal letters with money orders. You can also use the My Records Center to track request status, manage account info, and download records related to deposits.