How to Sign Up to Visit Someone at Menard Using the Signup Genius Link

Visits at Menard Correctional Center require advance sign-up through SignupGenius: https://www.signupgenius.com/go/menard. Show up without a reservation and you'll be turned away. Sign up first, then plan the rest around your reserved time.

The facility's official page directs visitors to sign up through SignupGenius at https://www.signupgenius.com/go/menard. That's the link families use to get a visit on the calendar.

Preparatory Steps

• ✓ Have the person’s name and IDOC number ready (the facility uses the IDOC# for individual-in-custody mail).
• ✓ Know whether the person is in the General Division or the Medium Security Unit, since video visitation hours differ by unit.
• ✓ Keep the Menard SignupGenius link handy: https://www.signupgenius.com/go/menard.

Before picking a slot on SignupGenius, check the video visitation hours for your person's unit. General Division hours are Sunday through Friday, 8:00 a.m. to 4:00 p.m., and Saturday 8:00 a.m. to 5:00 p.m. The Medium Security Unit runs Sunday through Saturday, 8:00 a.m. to 6:00 p.m.

1. Write down the facility contact info - Menard Correctional Center’s phone number is (618) 826-5071.
2. Call if anything about sign-up or timing is confusing - a quick call can help you avoid booking the wrong day or missing a required step.
3. Use the facility address if you need to reference Menard in writing - the business mail address is 711 Kaskaskia Street, Menard, IL 62259.

On the day of your video visit, log on 15 minutes before your scheduled time. That buffer lets you troubleshoot any connection issues without eating into your visit.

Double-check that your scheduled time falls within Menard's posted hours. General Division: Sunday–Friday 8:00 a.m. to 4:00 p.m., Saturday 8:00 a.m. to 5:00 p.m. Medium Security Unit: Sunday–Saturday 8:00 a.m. to 6:00 p.m.