Metro Detention Center, KY
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Guides for This Facility
How to Visit Facility
If you need to pay a bond in person, here's what we know for sure, plus what you should confirm before making the trip.
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How to Contact an Inmate at Facility
Need to reach someone held at Louisville Metro Department of Corrections? Here's the right phone number for your situation, plus the facility address for reference.
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How to Send Money to Facility
Need to help someone at Metro Detention Center? The Louisville Metro Department of Corrections (LMDC) uses
Read GuideAt a Glance
Visitation
- Visits in Kentucky facilities may be in-person or by video and typically require scheduling in advance.
- Most facilities require visitors to submit a visitor information form and pass a background check before approval.
- Always confirm the inmate’s current housing before planning a visit because transfers can change visit location and availability.
Communication
- For general assistance contact Metro311 at 311 or (502) 574-5000.
- Louisville Metro Department of Corrections general information phone is (502) 574-8477 and the main street address is 400 S. Sixth Street, Louisville, KY 40202.
- Phone calls and electronic messages to inmates are typically monitored or recorded.
Sending Money
- Use the LMDC 'Inmate Accounts' service to add money to an inmate's account or to send an approved care package.
- In-person bond payments are accepted 24 hours a day, 7 days a week at the Hall of Justice, 600 W. Jefferson Street, Louisville, KY.
- To post a bond in person you must be at least 18, present a government-issued photo ID, and pay with cash, certified check, some debit cards, or credit cards.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting Metro Detention Center follows standard Kentucky jail procedures. Visits may be in person or by video (including on-site kiosks or remote options), and you'll need approval and a scheduled time before arriving. You'll complete a visitor information form and wait for a background check. Once cleared, you're added to an approved visitor list. Before making plans, confirm the incarcerated person's current housing since transfers can change their location and available visit options. When you're ready to book, use the facility's scheduling process on its official page, whether that's an online vendor, email system, or lobby kiosk. For bond payments in Louisville, you can pay in person 24/7 at the Hall of Justice, 600 W. Jefferson Street, Louisville, KY 40202.
Read full guideCommunication
Need help with communication at Metro Detention Center? Your main contacts are Metro311 (311 or (502) 574-5000) and the Louisville Metro Department of Corrections general information line at (502) 574-8477. Most communication options (phone calls, video visits, secure messaging, tablets, and mail) run through an approved third-party vendor rather than the jail itself. You'll typically need to set up an account before using these services. Phone calls and electronic messages are commonly monitored or recorded. Attorney communications may be handled differently depending on the service and facility rules. Video visits are generally scheduled through the vendor's system and may require prior approval plus matching identification. For scheduling, access, or troubleshooting issues, call Metro311 or the DOC information line.
Read full guideSending Money
Metro Detention Center uses the LMDC "Inmate Accounts" service for adding funds to an inmate's account and sending approved care packages. To post bond in person, payments are accepted 24 hours a day, 7 days a week at the Hall of Justice (600 W. Jefferson Street, Louisville, KY). You'll need to show up in person, be at least 18, and present a government-issued photo ID. Payment options include cash, certified check, or an accepted debit or credit card. Debit card transactions include a service charge. MasterCard, American Express, and Discover are accepted for bond payments. If the inmate qualifies for a self-bond online or at a kiosk, the fee is $70 for every $1,000 of bond.
Read full guideCommon Questions
Showing 6 of 9How do I get approved to visit someone at Metro Detention Center?
Fill out a visitor information form (from the incarcerated person or the facility) and submit it as instructed. You will need to wait for a background check and approval before you can visit.
VisitationDo I need to schedule a visit in advance at Metro Detention Center?
Yes. Visits are typically by appointment for both in-person and video options. You'll need to use the facility's scheduling method (online vendor, email, or lobby kiosk) based on its instructions.
VisitationWhere can I pay an inmate’s bond in Louisville?
You can pay bond in person 24 hours a day at the Hall of Justice, 600 W. Jefferson Street, Louisville, KY 40202.
VisitationHow do I contact an inmate at Metro Detention Center?
For general help or policy questions, call Metro311 at 311 or (502) 574-5000, or the Louisville Metro DOC information line at (502) 574-8477. Most phone, video, and secure messaging services use a third-party vendor, so you'll need to create an account and complete any approval steps first. Phone calls are typically initiated by the incarcerated person, and video visits must be scheduled through the vendor system.
CommunicationAre calls or messages to inmates monitored at Metro Detention Center?
Calls and electronic messages are typically monitored or recorded, though details vary by service and communication type. Attorney communications may be treated differently depending on the vendor and facility procedures.
CommunicationWho should I call for help if I have trouble with phone, video, or messaging services?
Call Metro311 at 311 or (502) 574-5000 for local assistance, or the Louisville Metro DOC general line at (502) 574-8477 for department-level questions. For next steps and troubleshooting, Metro corrections pages often direct people back to Metro311.
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Did You Know?
Metro Detention Center is in Louisville, KY. The Louisville Metro Department of Corrections' street address is 400 S. Sixth Street, Louisville, KY 40202, and the general information phone number is (502) 574-8477.
This guide is compiled from official facility documentation and community feedback. Learn how we verify