How to Contact an Inmate at Facility
Need to reach someone held at Louisville Metro Department of Corrections? Here's the right phone number for your situation, plus the facility address for reference.
The Louisville Metro Department of Corrections is located at 400 S. Sixth Street, Louisville, KY 40202. Use this address when confirming the facility location or planning an in-person visit.
For general questions, call the Louisville Metro Department of Corrections at (502) 574-8477. The person who answers can direct you to the right department if needed.
Dealing with inmate property or a money account issue? Call (502) 574-2146 directly. This saves time compared to starting with the general line.
Note: Some corrections-related inquiries are handled through Metro311. You can reach Metro311 by calling 311 or (502) 574-5000.
Steps to Follow
- ✓ Call (502) 574-8477 for general information questions.
- ✓ Call (502) 574-2146 for inmate property or money account questions.
- ✓ Keep the facility address handy: 400 S. Sixth Street, Louisville, KY 40202.
- ✓ If you are directed to use Metro311 for your issue, call 311 or (502) 574-5000.
Before making a trip or spending time on hold, confirm you're calling the right number: (502) 574-8477 for general information, or (502) 574-2146 for inmate property and money accounts. Ask about office hours too, since they can vary.
Planning to visit in person? Double-check that you're heading to the right place: 400 S. Sixth Street, Louisville, KY 40202. If someone tells you to contact Metro311, confirm that's actually the right channel for your corrections-related question before calling 311 or (502) 574-5000.
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