How Mail to Metro Detention Center (LMDC) Is Processed — why it goes to Florida and how inmates see it

When you send postal mail to someone at Metro Detention Center (LMDC), it goes to a PO Box in Seminole, Florida (PO Box 9180, Seminole, FL 33775-9174) and is processed by Smart Communications. Your loved one won't hold the original paper. Instead, they'll see a scanned, digital version on password-protected kiosks or tablets inside the facility.

LMDC uses an off-site mail processing system called MailGuard. The facility says it's a safety measure, and the service is free. What this means for you: even though your loved one is housed in Louisville, their regular postal mail gets handled in Florida first, then delivered digitally on password-protected kiosks or tablets.

1. Address your mail to the Florida processing address - All inmate postal mail must be sent to Smart Communications / Louisville Metro Corrections at PO Box 9180, Seminole, FL 33775-9174 (with the inmate’s name and booking number).
2. Smart Communications receives it off-site - Your envelope is routed to the Florida PO Box rather than directly to LMDC.
3. The mail is scanned into the system - Regular inmate postal mail like postcards, letters, and greeting cards is scanned.
4. The inmate views it digitally - The scanned copy is made available to the inmate through password-protected kiosks or tablets.

Inmates at LMDC don't receive original paper letters for regular postal mail. Postcards, letters, greeting cards - all of it gets scanned and delivered through the facility's system. Your loved one views the scanned version on password-protected kiosks or tablets. That's why getting the address and identifying information right on the envelope matters so much.

Common Surprises

• ✓ Use the Smart Communications / Louisville Metro Corrections address (PO Box 9180, Seminole, FL 33775-9174) - sending it to Louisville can delay delivery.
• ✓ Expect digital delivery - regular postal mail is scanned and shown on kiosks, not handed over as the original paper.
• ✓ Write the inmate’s name and booking/ID number clearly on the outside so it posts to the correct account.
• ✓ Create a free MailGuard Tracker account at mailguardtracker.com if you want to view delivery status, get rejected-mail notifications, and download copies of processed mail.

Can't find what you need? If something seems off with an inmate's information or mail, LMDC has an inmate information line at 502-574-8477. Have the inmate's details handy when you call so staff can pull up the right account.

If you email LMDC about an inmate inquiry, include the inmate's name and any identifying information you have. This helps staff match your message to the correct person without back-and-forth delays.