How to Send Mail to Someone at Louisville Metro Detention Center

Mail you send through the U.S. Postal Service doesn't go directly into the jail as a paper letter. Instead, it's processed off-site, scanned, and delivered to the inmate on password-protected kiosks or tablets. Your postcard, letter, or greeting card becomes a digital file they can view electronically. Want to track what happened to your mail? The MailGuard Service is free and lets you check delivery status, get notifications if something gets rejected, and download copies of processed mail. For many families, it's the fastest way to confirm their letter made it through.

All inmate mail for LMDC must go to Smart Communications at a PO Box in Seminole, Florida - not to the jail itself. Send it anywhere else and it won't make it into the digital delivery system. Use this format on your envelope or postcard: Smart Communications / Louisville Metro Corrections [Inmate Name] #[Booking/ID Number] PO Box 9180 Seminole, FL 33775-9174

• ✓ Write the inmate’s full name on the address line.
• ✓ Add the booking/ID number right after the name (example format: “Name #123456”).
• ✓ Use the Smart Communications / Louisville Metro Corrections PO Box address (PO Box 9180, Seminole, FL 33775-9174) for all regular inmate postal mail.
• ✓ Double-check formatting before you mail it - missing or unclear identifying info can delay posting to the account.
• ✓ Follow the same addressing rules whether you’re sending a postcard, letter, or greeting card.

Print the inmate's name and booking/ID number clearly on the outside of the envelope or postcard. This is how mail gets matched to the correct account for kiosk/tablet delivery. Not sure which identifier to use? Go with the person's full name plus their booking/ID number - the format looks like "Name #123456." Clear, readable information keeps your mail from getting stuck because it couldn't be matched to the right person.

Marriage requests don't go through Smart Communications. Instead, mail marriage request documents to the physical Louisville address: Louisville Metro Corrections In care of: Chaplain Sam Whitlow 400 S. Sixth Street Louisville, KY 40202 This is the jail's actual location at the corner of 6th and Liberty - not the off-site scanning address used for everyday letters.

If you can’t find the information you need online - or you’re trying to sort out a mail issue - call LMDC’s inmate information line at (502) 574-8477.