How to Send Money to Facility

LMDC’s “Inmate Accounts” service covers two main things: adding money to an inmate’s account and sending a care package to an inmate. If your goal is to help with day-to-day needs inside, this is the area you will be dealing with.

For questions specifically about inmate property or money accounts, you can call Louisville Metro Department of Corrections at (502) 574-2146. The Inmate Accounts information also references Metro311 at 311 or (502) 574-5000 for related help, so if you are not sure where to start, those are the two numbers to confirm with.

Steps-to-follow

• ✓ Decide what you’re trying to do: add money to an inmate’s account, or send a care package.
• ✓ Call LMDC for account-specific questions at (502) 574-2146 (listed for inmate property or money accounts).
• ✓ Use Metro311 as a backup starting point at 311 or (502) 574-5000, and ask to be directed to the right place for Inmate Accounts.

If you are trying to have funds applied toward bond, check eligibility first. LMDC notes that inmates may only allocate funds toward bond if they meet specific criteria, including Kentucky residency with a valid address in the system, the bond being for District Court only (not Circuit Court), no DUI cases, no domestic violence-related cases, and no booking fee balance owed to LMDC.

What-to-verify

• ✓ Which number you should use for your question: (502) 574-2146 is listed for inmate property or money accounts, and Metro311 is listed at 311 or (502) 574-5000.
• ✓ Hours and staffing for the phone line you plan to call.
• ✓ Whether Metro311 or LMDC is the best point of contact for the specific Inmate Accounts issue you are dealing with.

• ✓ Whether inmate-account funds can be used toward bond in this specific case, before you add money with that purpose in mind.
• ✓ Kentucky residency and valid address on file (required for an inmate to allocate funds toward bond).
• ✓ Court type: District Court only (not Circuit Court).
• ✓ Case restrictions: no DUI cases and no domestic violence-related cases.
• ✓ Outstanding fees: confirm there is no booking fee balance owed to LMDC.

Even though “Inmate Accounts” is described as the place to add money or send a care package, it’s still worth confirming what applies to your person and your situation. When you call, ask directly whether you should be adding funds to an account, arranging a care package, or handling your need through another channel.