Penmate Inmate Support Guides

Who to Call at Metro Detention Center When You Have Questions (Phone Numbers and What to Include in Emails)

• 1 min read • louisvilleky.gov
Who to Call at Metro Detention Center When You Have Questions (Phone Numbers and What to Include in Emails)

Need to reach Metro Detention Center (Louisville Metro Department of Corrections)? Here are your main contact numbers. General Information: (502) 574-8477. For questions about inmate property or money accounts: (502) 574-2146. Medical concerns: (502) 574-2145. If you're getting routed through city services, Metro311 is available at 311 or (502) 574-5000.

Louisville Metro Department of Corrections: 400 S. Sixth Street (Corner of 6th and Liberty), Louisville, KY 40202.

Who to Call at Metro Detention Center When You Have Questions (Phone Numbers and What to Include in Emails)

Which Number for Which Issue

  • ✓ General inmate questions and facility info: (502) 574-8477 (for example, basic inmate information)
  • ✓ Inmate property or money accounts: (502) 574-2146 (for example, questions about funds or property)
  • ✓ Medical concerns: (502) 574-2145 (for example, urgent questions related to an incarcerated person’s medical situation)

Tip: Metro311 (311 or (502) 574-5000) is a good backup when you're not sure where to start. That said, corrections-specific questions get answered faster through the Metro Corrections numbers above.

Emailing Lmdc

  • ✓ Incarcerated person’s full name
  • ✓ Any identifying details you have (the more the better) to help staff match the right person and prevent delays
  • ✓ Your question or request, stated clearly and directly

Searched the Metro Corrections website and still can't find what you need? Call the inmate information line at 502-574-8477.

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