Metropolitan Correctional Center
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Guides for This Facility

Scheduling and planning legal visits at MCC New York (hours, walk-ins, Secure Pass, and the 4 p.m. count)
Legal visits at MCC New York are easy to manage once you plan around two things: posted walk-in hours and the daily count that freezes all movement. This guide covers timing, Secure Pass requirements, and how to request after-hours visits.
Read Guide
Who to contact at MCC New York: main number, Legal Department fax, mailing address, and where to send complaints
Need to reach Metropolitan Correctional Center (MCC) New York? Here are the contact points families and attorneys rely on most—the main phone line, Legal Department fax, mailing address, and where to direct written complaints.
Read GuideAt a Glance
Visitation
- Visits are frequently scheduled in weekend blocks organized by the inmate’s DIN last digit or by last name.
- Visitation calendars mark holidays and special dates; holiday weekends may be open to all visitors regardless of normal groupings.
- Most facilities require advance scheduling or a reservation, but booking methods (online, phone, or in-person) vary by facility.
Communication
- Telephone service typically runs through third-party vendors and requires creating and funding an account to receive calls.
- Calls, video sessions, and electronic messages are commonly monitored and recorded by the facility.
- Remote video visits usually require registering with the facility’s approved video vendor and scheduling sessions in advance.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visitation at MCC New York follows a calendar that shows which weekends are open to which visitor groups, typically organized by the inmate's DIN last digit or last name. The calendar also flags holidays and special dates. Some holiday weekends may allow all visitors regardless of the usual grouping. Many facilities require you to reserve a specific time window ahead of time, though the booking method varies (online-only, phone, or in-person signups). On visit day, expect check-in procedures including ID verification and screening like a metal detector or body scanner. Health screening may also be required. Arrive early so you have time to complete processing. Housing status, special units, and legal or professional visits can follow separate rules, so confirm details with the facility.
Read full guideCommunication
At Metropolitan Correctional Center (NY), communication typically falls into three options: telephone calls through a third-party phone vendor, remote video sessions through an approved video vendor, and (when available) in-facility tablets or messaging tied to a funded vendor account. Most facilities monitor and record phone calls, video sessions, and electronic messages. Rules often limit who can be called or join a remote visit. To receive calls or schedule video, you generally need to register online with the facility's approved vendor, create an account, and add funds or purchase minutes. Tablet services typically use the same kind of vendor account, with pricing and features depending on the vendor. For in-person check-ins and some sign-ups, you'll need a valid government-issued photo ID with a current address.
Common Questions
How do I find the visitation days and groupings for MCC New York?
Check MCC New York’s official visitation calendar for the exact dates and which grouping (DIN digit or last name) is allowed each day. New York-area calendars commonly show weekend blocks and mark holiday exceptions, so use the calendar to confirm holiday openings.
VisitationDo I need to schedule a visit at MCC New York or can I walk in?
Many facilities require visitors to reserve a time window in advance, but booking methods vary. Before you travel, confirm whether MCC New York uses online-only booking or accepts phone or in-person signups.
VisitationWhat should I expect during check-in for a visit?
Arrive early and bring ID for verification. Screening can include a metal detector or body scanner, and sometimes health screening.
VisitationHow do I make phone calls to an inmate at Metropolitan Correctional Center (NY)?
Phone service usually runs through a third-party vendor. You'll need to register with that vendor and fund an account to receive or place calls. Calls are commonly monitored, and rates vary by vendor. Confirm the facility's approved vendor and fees before you sign up.
CommunicationAre phone calls and video sessions monitored at this facility?
Yes. Phone calls, video sessions, and electronic messages are typically monitored and recorded. Monitoring rules and privacy exceptions vary, so ask the facility or vendor what gets recorded and how long records are kept.
CommunicationWho should I contact about discrepancies in the facility’s PREA audit?
You can direct questions or comments about discrepancies in the PREA audit report to PREA Auditors of America (PAOA) at (713) 818-9098, or to the subcontracted independent auditor listed in the report. Use the contact information provided in the audit report to reach the subcontracted auditor if it is included.
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Did You Know?
Sending freight or non-USPS parcels to someone at Metropolitan Correctional Center in NY? Follow the Bureau of Prisons' address format. For inmates, use "STAFF NAME ATTN: WAREHOUSE" on the label. For inmates at the Federal Satellite Low (FSL), use "STAFF NAME FEDERAL SATELLITE LOW ATTN: WAREHOUSE" instead.
This guide is compiled from official facility documentation and community feedback. Learn how we verify