New Mexico

How to contact an inmate at Metropolitan Detention Center

Last Updated on May 21, 2023

A friendly help guide for Metropolitan Detention Center. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at Metropolitan Detention Center

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about Metropolitan Detention Center
  5. Overview of Metropolitan Detention Center
  6. Inmate services at Metropolitan Detention Center

Here's a short video on how to contact an inmate at Metropolitan Detention Center:

How to message an inmate

How to message an inmate at Metropolitan Detention Center

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Metropolitan Detention Center .

Sending Photos and Postcards

How to send photos and postcards to Metropolitan Detention Center

A great way to send love and support to loved one at Metropolitan Detention Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Metropolitan Detention Center.

Frequently asked questions about Metropolitan Detention Center

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Metropolitan Detention Center.

  2. How much does it cost to send a message to Metropolitan Detention Center?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Metropolitan Detention Center?
    Penmate

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Metropolitan Detention Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

    JPay

    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Metropolitan Detention Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Metropolitan Detention Center?
    Mailing address:

    Metropolitan Detention Center
    100 Deputy Dean Miera Dr SW
    Albuquerque , NM 87151
    (505) 839-8700

    Business hours:
    • Monday: 8:00 AM – 8:00 PM
    • Tuesday: 8:00 AM – 8:00 PM
    • Wednesday: 8:00 AM – 8:00 PM
    • Thursday: 8:00 AM – 8:00 PM
    • Friday: 8:00 AM – 8:00 PM
    • Saturday: 8:00 AM – 8:00 PM
    • Sunday: 8:00 AM – 8:00 PM

Overview of Metropolitan Detention Center

Metropolitan Detention Center (MDC) is a corrections facility located in Albuquerque, New Mexico. Opened in October 2003, the MDC is one of the largest correctional operations in the state of New Mexico, providing inmate housing and care services for a variety of jurisdictional agencies including the United States Marshals Service (USMS), Immigration and Customs Enforcement (ICE), and the City/County of Albuquerque.

This facility is home to a maximum capacity of 2857 adult male and female prisoners, consisting of primarily medium and minimum-security inmates. The MDC additionally provides a range of services geared towards supporting mental and behavioral health needs, with support programs offering educational assistance, addiction treatment, faith-based programs, nature-guided programming, and therapeutic agriculture also provided in rehabbing and developing general life and interpersonal skill sets. Inmates contributing positively during their stay can qualify for awards-based opportunities and rely on support services while still qualifying for eligibility towards such.

Prison life can prove highly traumatic, but typical inmate feedback phrased company staff kindness and genuine engagement on sensitive personal and collective-cultural matters. Inmates are grouped into minorities typically to support rapport and engagement where prompt spot-checks ensue with swifter measures whenever security concerns mount. female-only and male-only areas of detainment guard against conflict for grounds of doing ‘battle of the sexes’. Entrance and safety measures include regular COVID present day testing providing the over-tasked staff with limit assurance of a minimal spread scenario.

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What services are provided by Metropolitan Detention Center?

The Metropolitan Detention Center located in New Mexico provides several programs and services to its inmates to help them prepare and transition back into society. One significant rehabilitation program provided is the Workforce Readiness Program. In felons finding employment often faces immense challenges because of their criminal history; however, this program generates essential life skills and professional problem-solving skills to support former felons on obtaining dignified work opportunities honing technical trade skills. These beneficial programs contribute to enhance their employment prospects and tend to new career aptitudes, consequently reinforces safe societal reintegration solutions.

The MDC NM designates dedicated sections strictly aimed at providing transparent healthcare-provision that executes preventative remedies; such consultations rapidly increase successful recoveries for physical and mental health issues. Additionally witnessed at H.O Housing is specially assigned units for corrections modifying sexual behavioral requirements; primarily, investigating providing counseling, treatment, orientation motivational trust (like AA) services and structured group settings that allow peers convene, offering facilities only inmate visitors identifies acceptable comprehension affirm equal offensive surveillance restrictions and consistently administered amendments units.

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